• This page, Helping Patients who are Homeless or Housing Unstable, is   offered by
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Resource  Helping Patients who are Homeless or Housing Unstable

These web pages provide tools, guidance and training resources for hospital discharge planners and shelter providers in order to minimize the number of patients who are discharged from healthcare facilities to homelessness.

Organization: MassHealth
Date published: September 14, 2022


MassHealth is working in coordination with the Executive Office of Housing and Livable Communities (EOHLC), the Interagency Council on Housing and Homelessness (ICHH), and other departments within the Executive Office of Health and Human Services (EOHHS) to better align expectations for Acute Inpatient Hospitals, Psychiatric Inpatient Hospitals, and emergency shelters in order to decrease the number of people who are discharged from healthcare facilities directly to homeless shelters. This initiative is an outgrowth of the Commonwealth’s Olmstead Plan, which included a specific strategy for EOHHS to support homelessness prevention and more effective discharge planning efforts across populations.

To assist discharging hospitals and shelters, EOHLC, ICHH and MassHealth have developed new tools and guidance, all of which are available on this website. The links below provide guidance for discharge planners and shelter providers. There is also a link to a separate web page that provides resources for those working with patients who required skilled nursing or other long term needs.

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