Chat or text with a law librarian

Get help finding and using Massachusetts legal information via online chat or text messaging

Online chat

This service is offered Monday-Friday from 9 a.m. to 4 p.m. Online chat works best for questions that can be answered quickly by using online resources. Please use our email reference service for more complicated questions.

Text messaging

Text your question to 866-885-6277 (866-885-MASS).

Questions will be answered Monday-Friday from 9 a.m. to 4 p.m. If your answer will require more than 140 characters, please text your email address along with your question. This number is only for text messaging


Use Zoom to video chat with a law librarian every Thursday 1PM EST until 2PM EST. If you would like to schedule a Zoom video chat for a different time or day, please email us. For more information about this program, please see the video below produced by the Turner Free Library of Randolph, Mass. and Randolph Community Television.