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eDEP Help & Contacts

Get assistance with your questions on eDEP forms, program requirements, and general eDEP technical issues. Most issues are resolved using the links below.

Many of your eDEP issues can be resolved with the following guidance documents and the form contact list. Please use the below sections on additional resources, help on forms, and system requirements for issues you may have. Most issues can be resolved with these tools!

Technical Help

To reset your password, contact the eDEP service desk.

To find your user name or change your security questions, contact the eDEP service desk.

For system requirements, please check here eDEP System and Browser Requirements.

To report system performance (site offline, pages not loading, etc), contact the EEA Service Desk.

EEA Service Desk: 617-626-1111 

eea.servicedesk@mass.gov

Additional Resources for

Help on Forms/Requirements

For assistance with specific forms and/or program requirements, look for your form below and contact the program directly.

A-C Forms

Air Quality Source Registration Forms
       Maureen Hancock 978-694-3271 
       Email: baw.edep@mass.gov

Annual Compost Site Report Forms
       John Fischer 617-292-5632

Annual Statistical Report Forms
       Andrew Durham 617-574-6855
       Tio Yano 617-292-5843
       Damon Guterman 617-574-6811

Asbestos Forms
       Email: baw.edep@mass.gov

Construction and Demolition Forms
      Email: baw.edep@mass.gov

D-F Forms

Dental Amalgam Recycling - ERP Forms
       Lee Andrews 617-292-5647
       Email: dental.mercury@mass.gov or baw.edep@mass.gov

Diesel Waste Vehicle Retrofits Forms
       Susan Lyon 617-556-1101

Drinking Water / ASRs Forms
       Andrew Durham 617-574-6855
       Damon Guterman 617-574-6811

Dry Cleaners - ERP Forms
       Dry Cleaner Help Line 617-556-1097 
       Email: baw.edep@mass.gov

EMORS Forms
       Mike Hurley 617-292-5633

G-I Forms 

Ground Water Forms
      Marybeth Chubb 617-556-1029
      Linda Barba 617-556-1150

Hazardous Waste Notification Forms
       Mike Hurley 617-292-5633

Hazardous Waste Transporters VID Forms
       Marrcus Henry 617-292-5576

J-L Forms

No topics

M-O Forms 

Mercury Dentist Forms - (Dental Amalgam Recycling) ERP Forms
       Lee Andrews 617-292-5647
       Email: dental.mercury@mass.gov or baw.edep@mass.gov

Microbiology Lawrence Experiment Station Forms
       Jena Kotuli 978-242-1366

P-R Forms

Photo Processors - ERP Forms
       Email: baw.edep@mass.gov

Printers - ERP Forms
       Email: baw.edep@mass.gov

Recycling Forms
       John Fischer 617-292-5632

S-V Forms 

Sanitary Sewer Overflow Forms
       Boston & Northeast Region: Kevin Brander 978-694-3236
       Southeast Region: David Burns 508-946-2738
       Central Region: Dave Boyer  508-767-2823
       Western Region: Dan Kurpaska 413-755-2274

Septic Forms
       Title 5 Hotline 617-292-5673

TURA - Toxics Use Reduction Forms
       Walter Hope 617-292-5982
       Lynn Cain 617-292-5711

Underground Injection Control Forms
       Joe Cerutti 617-292-5859

W-Z Forms 

Waste Site Cleanup Forms

For most questions relating to eDEP and BWSC Forms, please email the BWSC eDEP email box, BWSC.eDEP@mass.gov

In addition, questions or problems with BWSC Reports, BWSC Site Files, Resource Maps, WSC Data Requests and Corrections, and LSP License, LSP Change of Address and LSP Proofs should also go to BWSC.eDEP@mass.gov

For technical eDEP problems, such as system slowness or availability, forms or attachments not uploading, blank screens etc., please email the EEA Service Desk, EEA.ServiceDesk@mass.gov or call 617-626-1111.

Wastewater Treatment Plant Certification Forms
       John J. Murphy 617-292-5867

Water Quality Certification Forms
       David Wong  857-272-1929

Wetlands - NOI Notice of Intent Forms
       Boston: Nancy Lin 617-556-1109
       CERO: Kimberly Roth 508-767-2711
       SERO: Andrew Poyant 508-946-2845
       WERO: Mark Stinson 413-755-2257
       NERO: Alicia Geilen 978-694-3234
       NERO Wetlands Helpline 978-694-3405

Wire OOC Order of Conditions Forms
       Boston: Nancy Lin 617-556-1109
       CERO: Kimberly Roth 508-767-2711
       SERO: Andrew Poyant 508-946-2845
       WERO: Mark Stinson 413-755-2257
       NERO: Alicia Geilen 978-694-3234
       NERO: Wetlands Helpline 978-694-3405

Well Drillers Forms
       Steve Hallem 617-292-5681

WPA Forms
       Boston: Nancy Lin 617-556-1109
       CERO: Kimberly Roth 508-767-2711
       SERO: Andrew Poyant 508-946-2845
       WERO: Mark Stinson 413-755-2257
       NERO: Alicia Geilen 978-694-3234
       NERO: Wetlands Helpline 978-694-3405

Wetland Fees Forms
       Boston: Nancy Lin 617-556-1109
       CERO: Kimberly Roth 508-767-2711
       SERO: Andrew Poyant 508-946-2845
       WERO: Mark Stinson 413-755-2257
       NERO: Alicia Geilen 978-694-3234
       NERO: Wetlands Helpline 978-694-3405

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