Many of your eDEP issues can be resolved with the following guidance documents and the form contact list. Please use the below sections on additional resources, help on forms, and system requirements for issues you may have. Most issues can be resolved with these tools!
Technical Help
To reset your password, contact the eDEP service desk.
To find your user name or change your security questions, contact the eDEP service desk.
For system requirements, please check here eDEP System and Browser Requirements.
To report system performance (site offline, pages not loading, etc), contact the EEA Service Desk.
EEA Service Desk: 617-626-1111
eea.servicedesk@mass.gov
Additional Resources for
Help on Forms/Requirements
For assistance with specific forms and/or program requirements, look for your form below and contact the program directly.
A-C Forms
Air Quality Source Registration Forms
Maureen Hancock 978-694-3271
Email: baw.edep@mass.gov
Annual Compost Site Report Forms
John Fischer 617-292-5632
Annual Statistical Report Forms
Andrew Durham 617-574-6855
Tio Yano 617-292-5843
Damon Guterman 617-574-6811
Asbestos Forms
Email: baw.edep@mass.gov
Construction and Demolition Forms
Email: baw.edep@mass.gov
D-F Forms
Dental Amalgam Recycling - ERP Forms
Lee Andrews 617-292-5647
Email: dental.mercury@mass.gov or baw.edep@mass.gov
Diesel Waste Vehicle Retrofits Forms
Susan Lyon 617-556-1101
Drinking Water / ASRs Forms
Andrew Durham 617-574-6855
Damon Guterman 617-574-6811
Dry Cleaners - ERP Forms
Dry Cleaner Help Line 617-556-1097
Email: baw.edep@mass.gov
EMORS Forms
Mike Hurley 617-292-5633
G-I Forms
Ground Water Forms
Marybeth Chubb 617-556-1029
Linda Barba 617-556-1150
Hazardous Waste Notification Forms
Mike Hurley 617-292-5633
Hazardous Waste Transporters VID Forms
Marrcus Henry 617-292-5576
J-L Forms
No topics
M-O Forms
Mercury Dentist Forms - (Dental Amalgam Recycling) ERP Forms
Lee Andrews 617-292-5647
Email: dental.mercury@mass.gov or baw.edep@mass.gov
Microbiology Lawrence Experiment Station Forms
Jena Kotuli 978-242-1366
P-R Forms
Photo Processors - ERP Forms
Email: baw.edep@mass.gov
Printers - ERP Forms
Email: baw.edep@mass.gov
Recycling Forms
John Fischer 617-292-5632
S-V Forms
Sanitary Sewer Overflow Forms
Boston & Northeast Region: Kevin Brander 978-694-3236
Southeast Region: David Burns 508-946-2738
Central Region: Dave Boyer 508-767-2823
Western Region: Dan Kurpaska 413-755-2274
Septic Forms
Title 5 Hotline 617-292-5673
TURA - Toxics Use Reduction Forms
Walter Hope 617-292-5982
Lynn Cain 617-292-5711
Underground Injection Control Forms
Joe Cerutti 617-292-5859
W-Z Forms
Waste Site Cleanup Forms
For most questions relating to eDEP and BWSC Forms, please email the BWSC eDEP email box, BWSC.eDEP@mass.gov
In addition, questions or problems with BWSC Reports, BWSC Site Files, Resource Maps, WSC Data Requests and Corrections, and LSP License, LSP Change of Address and LSP Proofs should also go to BWSC.eDEP@mass.gov
For technical eDEP problems, such as system slowness or availability, forms or attachments not uploading, blank screens etc., please email the EEA Service Desk, EEA.ServiceDesk@mass.gov or call 617-626-1111.
Wastewater Treatment Plant Certification Forms
John J. Murphy 617-292-5867
Water Quality Certification Forms
David Wong 857-272-1929
Wetlands - NOI Notice of Intent Forms
Boston: Nancy Lin 617-556-1109
CERO: Kimberly Roth 508-767-2711
SERO: Andrew Poyant 508-946-2845
WERO: Mark Stinson 413-755-2257
NERO: Alicia Geilen 978-694-3234
NERO Wetlands Helpline 978-694-3405
Wire OOC Order of Conditions Forms
Boston: Nancy Lin 617-556-1109
CERO: Kimberly Roth 508-767-2711
SERO: Andrew Poyant 508-946-2845
WERO: Mark Stinson 413-755-2257
NERO: Alicia Geilen 978-694-3234
NERO: Wetlands Helpline 978-694-3405
Well Drillers Forms
Steve Hallem 617-292-5681
WPA Forms
Boston: Nancy Lin 617-556-1109
CERO: Kimberly Roth 508-767-2711
SERO: Andrew Poyant 508-946-2845
WERO: Mark Stinson 413-755-2257
NERO: Alicia Geilen 978-694-3234
NERO: Wetlands Helpline 978-694-3405
Wetland Fees Forms
Boston: Nancy Lin 617-556-1109
CERO: Kimberly Roth 508-767-2711
SERO: Andrew Poyant 508-946-2845
WERO: Mark Stinson 413-755-2257
NERO: Alicia Geilen 978-694-3234
NERO: Wetlands Helpline 978-694-3405
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