Many of your eDEP issues can be resolved with the following guidance documents and the form contact list. Please use the below sections on additional resources, help on forms, and system requirements for issues you may have. Most issues can be resolved with these tools!
Technical Help
To reset your password, use the instructions posted in the "Additional Resources" link below or click here: eDEP password reset.
To find your user name or change your security questions, use the instructions posted in the "Additional Resources" link below or click here: eDEP user name.
For system requirements, please check here eDEP System and Browser Requirements.
To report system performance (site offline, pages not loading, etc), please email eDEP help: edep-support@mass.gov.
Additional Resources
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Open PDF file, 124.66 KB, How to reset items in eDEP application (English, PDF 124.66 KB)
Help on Forms/Requirements
For assistance with specific forms and/or program requirements, look for your form below and contact the program or staff person directly. If you prefer to contact staff by phone, please refer to the Employee Directory.
A-C Forms
Air Quality Source Registration Forms
Email:baw.edep@mass.gov
Annual Compost Site Report Forms
John Fischer john.fischer@mass.gov
Annual Statistical Report Forms
Andrew Durham andrew.durham@mass.gov
Tio Yano tio.yano@mass.gov
Damon Guterman damon.guterman@mass.gov
Asbestos Forms
Email: baw.edep@mass.gov
D-F Forms
Construction and Demolition Forms
Email: baw.edep@mass.gov
Dental Amalgam Recycling - ERP Forms
Email: dental.mercury@mass.gov
or baw.edep@mass.gov
Diesel Waste Vehicle Retrofits Forms
Ngoc Hoang ngoc.hoang@mass.gov
Drinking Water / ASRs Forms
Andrew Durham andrew.durham@mass.gov
Damon Guterman damon.guterman@mass.gov
Dry Cleaners - ERP Forms
Email: baw.edep@mass.gov
EMORS Forms
Mike Hurley michael.m.hurley@mass.gov
G-I Forms
Ground Water Forms
Linda Barba linda.barba@mass.gov
Hazardous Waste Notification Forms
Mike Hurley michael.m.hurley@mass.gov
Hazardous Waste Transporters VID Forms
Marrcus Henry Marrcus.henry@mass.gov
J-L Forms
No topics
M-O Forms
Mercury Dentist Forms - (Dental Amalgam Recycling) ERP Forms
Email: dental.mercury@mass.gov or baw.edep@mass.gov
Microbiology Lawrence Experiment Station Forms
Jena Kotuli jenna.kotuli@mass.gov
P-R Forms
Photo Processors - ERP Forms
Email: baw.edep@mass.gov
Printers - ERP Forms
Email: baw.edep@mass.gov
Recycling Forms
John Fischer john.fischer@mass.gov
S-V Forms
Sanitary Sewer Overflow Forms
Boston & Northeast Region: Susannah King susannah.king@mass.gov
Southeast Region: David Burns david.burns2@mass.gov
Central Region: Dan Kurpaska daniel.j.kurpaska@mass.gov
Western Region: Hem Pokharel hem.pokharel@mass.gov
Septic Forms
Title 5 Hotline 617-292-5673
TURA - Toxics Use Reduction Forms
TURA.Program@mass.gov
Rebecca Dolan: rebecca.g.dolan@mass.gov
Underground Injection Control Forms
Joe Cerutti joseph.cerutti@mass.gov
W-Z Forms
Waste Site Cleanup Forms
For most questions relating to eDEP and BWSC Forms, please email the BWSC eDEP email box, BWSC.eDEP@mass.gov
In addition, questions or problems with BWSC Reports, BWSC Site Files, Resource Maps, WSC Data Requests and Corrections, and LSP License, LSP Change of Address and LSP Proofs should also go to BWSC.eDEP@mass.gov
Wastewater Treatment Plant Certification Forms
John J. Murphy john.j.murphy@mass.gov
Water Quality Certification Forms
David Wong David.W.Wong@mass.gov
Wetlands - NOI Notice of Intent Forms
Statewide: Mia McDonald Mia.McDonald@mass.gov
CERO: Kim Roth Kimberly.Roth@mass.gov
SERO: Maissoun Reda Maissoun.Reda@mass.gov OR Wetlands Helpline 508-946-2800
WERO: Mark Stinson Mark.Stinson@mass.gov
NERO: Alicia Geilen Alicia.Geilen@mass.gov
Wire OOC Order of Conditions Forms
Statewide: Mia McDonald Mia.McDonald@mass.gov
CERO: Kim Roth Kimberly.Roth@mass.gov
SERO: Maissoun Reda Maissoun.Reda@mass.gov OR Wetlands Helpline 508-946-2800
WERO: Mark Stinson Mark.Stinson@mass.gov
NERO: Alicia Geilen Alicia.Geilen@mass.gov
Well Drillers Forms
Julie Butler julie.butler@mass.gov
Alex Gamble alex.gamble@mass.gov
WPA Forms
Statewide: Mia McDonald Mia.McDonald@mass.gov
CERO: Kim Roth Kimberly.Roth@mass.gov
SERO: Maissoun Reda Maissoun.Reda@mass.gov OR Wetlands Helpline 508-946-2800
WERO: Mark Stinson Mark.Stinson@mass.gov
NERO: Alicia Geilen Alicia.Geilen@mass.gov
Wetland Fees Forms
Statewide: Mia McDonald Mia.McDonald@mass.gov
CERO: Kim Roth Kimberly.Roth@mass.gov
SERO: Maissoun Reda Maissoun.Reda@mass.gov OR Wetlands Helpline 508-946-2800
WERO: Mark Stinson Mark.Stinson@mass.gov
NERO: Alicia Geilen Alicia.Geilen@mass.gov
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