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Find a CBHI Provider

MassHealth Children's Behavioral Health Initiative (CBHI)

Table of Contents

Mobile Crisis Intervention/Emergency Service (MCI/ESP)

To find your local MCI/ESP, call the statewide toll-free number (877) 382-1609 and enter your zip code or download the Emergency Services Program (ESP) directory from the Massachusetts Behavioral Health Partnership (MBHP) website.

In-Home Therapy and Intensive Care Coordination

You can search the Massachusetts Behavioral Health Access for available providers by zip code and service type and see their ability to accept new referrals, though this does not guarantee an appointment or placement.

Outpatient Therapy

To find Outpatient Therapy providers, you can call your MassHealth Managed Care Plan customer service line. Representatives can also help you find In Home Therapy and ICC providers. See below for a list of MassHealth Customer Service lines and links to Managed Care Plan websites.

Accountable Care Partnership PlansCustomer Service PhoneBehavioral Health ClaimsBehavioral Health Phone
BeHealthy Partnership(800) 786-9999Massachusetts Behavioral Health Partnership (MBHP)(800) 495-0086
Berkshire Fallon Health Collaborative(855) 203-4660Beacon Health Options(888) 877-7184
Community Care Cooperative (C3)(866) 676-9226Massachusetts Behavioral Health Partnership (MBHP)(800) 495-0086
East Boston Neighborhood Health WellSense Alliance (ACO)(888) 566-0010Beacon Health Strategies(888) 217-3501
Fallon 365 Care(855) 508-3390Beacon Health Options(888) 877-7182
Fallon Health Atrius Health Care Collaborative (ACO)(866) 473-0471Beacon Health Options(888) 877-7182
Mass General Brigham Health Plan with Mass General Brigham ACO(800) 462-5449Beacon Health Options(800) 414-2820
Primary Care Clinician (PCC) Plan for MassHealth Members(800) 841-2900Massachusetts Behavioral Health Partnership (MBHP)(800) 495-0086
Revere Health Choice(855) 860-4949Massachusetts Behavioral Health Partnership (MBHP)(800) 495-0086
Tufts Health Together (MCO)(888) 257-1985Tufts Health Plan Behavioral Health Department(800) 208-9565
Tufts Health Together with UMass Memorial Health(888) 257-1985Tufts Health Together with Boston Children’s ACO(888) 257-1985
Tufts Health Together with CHA(888) 257-1985Tufts Health Together with CHA(888) 257-1985
WellSense Care Alliance (ACO)(888) 566-0010Beacon Health Strategies(888) 217-3501
WellSense Beth Israel Lahey Health (BILH) Performance Network ACO(888) 566-0010Beacon Health Strategies(888) 217-3501
WellSense Community Alliance(888) 566-0010Beacon Health Strategies(888) 217-3501
WellSense Mercy Alliance(888) 566-0010Beacon Health Strategies(888) 217-3501
WellSense Signature Alliance(888) 566-0010Beacon Health Strategies(888) 217-3501
WellSense Southcoast Alliance(888) 566-0010Beacon Health Strategies(888) 217-3501

Contact

Phone

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter services are available.

Last updated: April 30, 2025

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