Mobile Crisis Intervention/Emergency Service (MCI/ESP)
To find your local MCI/ESP, call the statewide toll-free number 1-877-382-1609 and enter your zip code or download the Emergency Services Program (ESP) directory from the Massachusetts Behavioral Health Partnership (MBHP) website.
Additional Resources
In-Home Therapy and Intensive Care Coordination
You can search the Massachusetts Behavioral Health Access for available providers by zip code and service type and see their ability to accept new referrals, though this does not guarantee an appointment or placement.
Additional Resources
Outpatient Therapy
To find Outpatient Therapy providers, you can call your MassHealth Managed Care Plan customer service line. Representatives can also help you find In Home Therapy and ICC providers. See below for a list of MassHealth Customer Service lines and links to Managed Care Plan websites.
|
Accountable Care Partnership Plans |
Customer Service Phone |
Behavioral Health Claims |
Behavioral Health Phone |
Accountable Care Partnership Website |
|---|---|---|---|---|
|
Be Healthy Partnership |
1-800-786-9999 |
Massachusetts Behavioral Health Partnership (MBHP) |
1-800-495-0086 |
|
|
Berkshire Fallon Health Collaborative |
1-855-203-4660 |
Beacon Health Options |
1-888-877-7184 |
|
|
BMC HealthNet Plan Community Alliance |
1-888-566-0010 |
Beacon Health Strategies |
1-888-217-3501 |
|
|
BMC HealthNet Plan Mercy Alliance |
1-888-566-0010 |
Beacon Health Strategies |
1-888-217-3501 |
|
|
BMC HealthNet Plan Signature Alliance |
1-888-566-0010 |
Beacon Health Strategies |
1-888-217-3501 |
|
|
BMC HealthNet Plan Southcoast Alliance |
1-888-566-0010 |
Beacon Health Strategies |
1-888-217-3501 |
|
|
Fallon 365 Care |
1-855-508-3390 |
Beacon Health Options |
1-888-877-7182 |
|
|
My Care Family |
1-800-462-5449 |
Beacon Health Options |
1-800-414-2820 |
|
|
Tufts Health Together with Atrius Health |
1-888-257-1985 |
Tufts Health Together with Atrius Health |
1-888-257-1985 |
|
|
Tufts Health Together with BIDCO |
1-888-257-1985 |
Tufts Health Together with BIDCO |
1-888-257-1985 |
|
|
Tufts Health Together with Boston Children’s ACO |
1-888-257-1985 |
Tufts Health Together with Boston Children’s ACO |
1-888-257-1985 |
|
|
Tufts Health Together with CHA |
1-888-257-1985 |
Tufts Health Together with CHA |
1-888-257-1985 |
|
|
Wellforce Care Plan |
1-855-508-4715 |
Beacon Health Options |
1-888-877-7183 |
|
|
Community Care Cooperative (C3) |
1-866-676-9226 |
Massachusetts Behavioral Health Partnership (MBHP) |
1-800-495-0086 |
|
|
Partners HealthCare Choice |
1-800-231-2722 |
Massachusetts Behavioral Health Partnership (MBHP) |
1-800-495-0086 |
www.partners.org/for-patients/ACO/Partners-HealthCare-Choice-Medicaid.aspx |
|
Steward Health Choice |
1-855-860-4949 |
Massachusetts Behavioral Health Partnership (MBHP) |
1-800-495-0086 |
|
|
BMC HealthNet Plan |
1-888-566-0010 |
Beacon Health Strategies |
1-888-217-3501 |
|
|
Tufts Health Together |
1-888-257-1985 |
Tufts Health Together |
1-888-257-1985 |
|
|
Primary Care Clinician (PCC) Plan |
1-800-841-2900 |
Massachusetts Behavioral Health Partnership (MBHP) |
1-800-495-0086 |
www.mass.gov/info-details/primary-care-clinician-pcc-plan-for-masshealth-members |
Additional Resources
Contact for Find a CBHI Provider
Phone
Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.