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Joint Commission

The Joint Commission

The Joint Commission periodically surveys and accredits DMH psychiatric hospitals in Massachusetts. Patients, family members, staff, and community members may contact a specific facility or The Joint Commission with safety or patient concerns.

Below are The Joint Commission Contacts for each area.
 

West Area
Julie Schwager, LICSW, Area Director
(413) 587-6200

Central Area
Sue Sciaraffa, Area Director
(774) 420-3140

Worcester State Hospital
Joint Commission Contact: Jacqueline Ducharme, Chief Executive Officer
(508) 368-3300


Northeast Area 
Susan C. Wing, Area Director
(978) 863-5079

Tewksbury State Hospital, Hathorne Unit
Joint Commission Contact: Marilyn Feitelberg, Chief Operating Officer
(978) 851-7321 ext. 2859


Metro Boston Area 
Sara Fuentes, Area Director
(617) 626-9210

Solomon Carter Fuller Mental Health Center
Joint Commission Contact: Mary-Louise White, Ph.D., Chief Operating Officer
(617) 626-8860

 

Southeast Area
Howard Baker-Smith, Area Director
(508) 897-2000

Taunton State Hospital
Joint Commission Contact: James Gedra, Psy. D., Chief Operating Officer
(508) 977-3110,

Corrigan Mental Health Center
Joint Commission Contact: Frank O'Reilly, Superintendent/Site Director
(508) 235-7400,

Cape Cod & Islands CMHC (Pocasset Mental Health Center)
(508) 564-9626


 

If the concerns cannot be resolved through the Department, one may contact The Joint Commission Contact at 1-800-994-6610 or by e-mailing: complaint@jointcommission.org.

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