An official website of the Commonwealth of Massachusetts Here's how you know

Official websites use .mass.gov

A .mass.gov website belongs to an official government organization in Massachusetts.

Secure websites use HTTPS

A lock icon or https:// means you've safely connected to the official website. Share sensitive information only on official, secure websites.

This page, Patient Rights/Report a Complaint, is offered by
Massachusetts Department of Mental Health

Patient Rights/Report a Complaint

Information on patient rights and submitting a complaint

If you wish to submit a complaint concerning a licensed acute private or general hospital with an inpatient psychiatric unit in the Commonwealth of Massachusetts, complete the complaint form and fax to 617-626-8167 or mail to:

Director of Licensing
Department of Mental Health
25 Staniford Street
Boston, MA 02114

Complaints/Human Rights

(Please note: Intensive Residential Treatment Programs (IRTPs) should contact (617)-626-8154 to report a complaint)

Other Resources

Notice of Your Right to an Attorney
Conditional Voluntary Hospitalization (Section 10 & 11)
Application for Involuntary Hospitalization (Section 12)

Help Us Improve Mass.gov with your feedback

Did you find what you were looking for on this webpage?

Yes

No

If you have any suggestions for the website, please let us know. How can we improve the page?

Please do not include personal or contact information.

The feedback will only be used for improving the website. If you need assistance, please contact the Massachusetts Department of Mental Health. Please limit your input to 500 characters.

Please remove any contact information or personal data from your feedback. You will NOT get a response.

If you need assistance, please contact the Massachusetts Department of Mental Health.

Please let us know how we can improve this page.

Please remove any contact information or personal data from your feedback. You will NOT get a response.

If you need assistance, please contact the Massachusetts Department of Mental Health.