Patient Rights/Report a Complaint

Information on patient rights and submitting a complaint

If you wish to submit a complaint concerning a licensed acute private or general hospital with an inpatient psychiatric unit in the Commonwealth of Massachusetts, complete the complaint form and fax to 617-626-8167 or mail to:

Director of Licensing
Department of Mental Health
25 Staniford Street
Boston, MA  02114

(Please note: Intensive Residential Treatment Programs (IRTPs) should report complaints to DMH Child, Youth, and Families Division)

Other Resources

Feedback