Response Outcomes

There are three possible outcomes at the conclusion of the Department’s response.

“Support” finding means:

  • Allegation(s):
    • Reasonable cause to believe a child(ren) was abused and/or neglected; and
    • Actions/inactions of parent(s)/caregiver(s) place child in danger or pose substantial risk to child’s safety or well-being, or person(s) was responsible for child being a victim of child of sexual exploitation or human trafficking.
  • Person(s) responsible:
    • Is named to DCF’s Central Registry, when known, and to the Registry of Alleged Perpetrators if there is substantial evidence the person was responsible and the report was referred to the District Attorney.
  • DCF Intervention:
    • Open a case for Family Assessment and Action Planning, or
    • When case is already open, currently assigned Social Worker and Supervisor review risk level and update Family Assessment Service (Action) Plan, as warranted, and may change  existing interventions/services; or
    • Determine intervention is not necessary in very limited circumstances, with manager approval.

 “Substantiated Concern” finding means:

  • Allegation(s):
    • Reasonable cause to believe a child(ren) was neglected; and
    • Actions/inactions of parent(s)/caregiver(s) create potential for abuse or neglect but there is no immediate danger to child’s safety or well-being.
  • Person(s) responsible:
    • An alleged perpetrator is NOT named to DCF’s Central Registry (or Registry of Alleged Perpetrators even when report was referred to the District Attorney).
  • DCF Intervention:
    • Open a case for Family Assessment and Action Planning, or
    • When case is already open, currently assigned Social Worker and Supervisor review risk level and update Family Assessment and Service (Action) Plan, as warranted, and may change existing interventions/services.

“Unsupport” finding means:

  • Allegation(s) & person(s) responsible:
    • Not reasonable cause to believe a child(ren) was abused and/or neglected; or
    • Person believed to be responsible for the abuse or neglect was not a caregiver.
  • DCF Intervention is not needed to safeguard child(ren)’s safety and well-being.
    • DCF does not open a new case but family may apply for DCF voluntary services, or DCF may refer family to community services.
    • When case is already open, currently assigned Social Worker and Supervisor review risk level, update Family Assessment and Service (Action) Plan, as warranted, and may change existing interventions/services.

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