offered by
State 911 Department
related to
Information for Call Centers

View upcoming PSAP training courses

These training classes are sponsored by Public Safety Answering Points (PSAP). We regularly update this list to provide information on upcoming classes.

Note: These classes are hosted by PSAPs, not by State 9-1-1. Please register with the contact listed, not with State 9-1-1.

May 2019

Homeland Security for Telecommunicators
Athol PD
May 2, 2019
To register, visit www.powerphone.com		 Homeland Security for Telecommunicators
Sudbury PD
May 15, 2019
To register, visit www.powerphone.com

Am I Just a Dispatcher – Public Safety Group
Natick Police Department
5/10/2019
0800-1600
To register, visit https://www.publicsafetygroup.com/911s-least-wanted

Qualities of a Leader – United Communication Solutions
Natick Police Department
5/30/2019
0800-1600
To register, visit http://unitedcommsolutions.com/events/

Stress Identification and Management – United Communication Solutions
Natick Police Department
05/31/2019
0800-1600
To register, visit http://unitedcommsolutions.com/events/

Active Shooter Dispatch Training-Team Training Associates
5/6-7/2019
8:30am-4:30pm
Acton PD
To register, please contact Dan Jewis 203-704-0581 or d.jewiss@me.com
APCO Fire Service Communications 2nd Ed.
North Andover PD
5/13-16/2019
8am-5pm
To register, visit https://apconetforum.org/eweb/DynamicPage.aspx?Webcode=APCOScheduleRegistration		 Crisis Communications Training-PowerPhone
Chicopee
5/6/19
9am-5pm
To register, visit www.powerphone.com
Disasters and the Dispatcher-PowerPhone
Methuen
5/29/19
8:30am-4:30pm
To register, visit www.powerphone.com

Domestic Violence Intervention
Wesport PD
May 1, 2019
8:30am-4:30pm
To register, visit www.powerphone.com

911 Emergency Dispatching: Drug Recognition & Impairment Awareness for Public Safety Personnel
Palmer PD
5/30/19
8:00am-4:00pm
To register, please call 508-989-9848
 

  

 

June 2019

Stress Identification and Management
Athol PD
June 7, 2019
To register, visit www.powerphone.com		 Stress Identification and Management
Sudbury PD
June 11, 2019
To register, visit www.powerphone.com

Dealing with Difficult Callers – United Communication Solutions
Natick Police Department
06/05/2019
0800-1600
To register, visit http://unitedcommsolutions.com/events/

Firefighter Safety and the Dispatcher – United Communication Solutions
Natick Police Department
06/12/2019
0800-1600
To register, visit http://unitedcommsolutions.com/events/

School Shootings: A Crippling Problem – United Communication Solutions
Natick Police Department
06/25/2019
0800-1600
To register, visit http://unitedcommsolutions.com/events/

 Crisis Communications Training-PowerPhone
Chicopee
6/5/19
9am-5pm
To register, visit www.powerphone.com
Crisis Communications Training-PowerPhone
Chicopee
6/6/19
9am-5pm
To register, visit www.powerphone.com		 Crisis Communications Training-PowerPhone
Chicopee
6/12/19
9am-5pm
To register, visit www.powerphone.com
Crisis Communications Training-PowerPhone
Methuen
6/3/19
8:30am-4:30pm
To register, visit www.powerphone.com		 Crisis Communications Training-PowerPhone
Methuen
6/10/19
8:30am-4:30pm
To register, visit www.powerphone.com
911 Emergency Dispatching: Terrorism Overview
Palmer PD
6/4/19
8:00am-4:00pm
To register, please call 508-989-9848

Introduction to Hostage Crisis Protocol for Dispatchers
Haverhill PD
6/3/19
8am-4pm
To register, visit www.srrtraining.com 

 

October 2019

911 Liability
Athol PD
October 29, 2019
To register, visit www.powerphone.com		  
   
   

 

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