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View upcoming PSAP training courses

These training classes are sponsored by Public Safety Answering Points (PSAP). We regularly update this list to provide information on upcoming classes.

Note: These classes are hosted by PSAPs, not by State 9-1-1. Please register with the contact listed, not with State 9-1-1.

April 11 Salisbury, MA Human Trafficking Preparedness for 9-1-1

https://deniseamberlee.org/products/human-trafficking-preparedness-for-the-9-1-1-professional-salisbury-ma-2-08-24

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April 23-24; ICS400 Shrewsbury https://www.mematraining.mass.gov/TRS/courseDesc.do?sourcePage=courseSearch&cofId=26107

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911 Emergency Dispatching; Improving Dispatcher Performance; April 18, 2024; 4:00PM-12:00AM; Belchertown Police Department. To register, please call 508-989-9848.

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911 Emergency Dispatching; Improving Dispatcher Performance; April 26, 2024; 8:00AM-4:00PM; Belchertown Police Department. To register, please call 508-989-9848.

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Active Threat Response for Dispatch; Everything YOU Need to Know; May 15, 2024; 8:00AM-4:00PM; Sturbridge Police Department. To register, visit www.progessivelawenforcement.com. To view the full flyer, click here.

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Hope in the Midst of Chaos; Lessons Learned From the Las Vegas Shooting; May 29, 2024; 8:00AM-5:00PM; Palmer Police Department. To register contact emilee@deniseamberlee.org or visit www.deniseamberlee.org 

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August 26- August 30 Milford, MA NENA CMCP

https://www.nena.org/events/EventDetails.aspx?id=1794961&group=

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November 17-20 Portland, ME APCO Atlantic Conference

https://apcoatlanticconference.org/

Contact   for View upcoming PSAP training courses

Online

General Email State 911 Department at state911department@massmail.state.ma.us

Phone

Main Call State 911 Department, Main at (508) 828-2911

Open M-F 8am-5pm (FOR NON-EMERGENCIES)

Call State 911 Department at If you are in Massachusetts and have an emergency CALL 911
Call State 911 Department at If you are calling from OUT OF STATE to report an emergency taking place in Massachusetts CALL (508) 872-2508

Fax

Main (508) 828-2585
Training Department (508) 828-2587

Please send all training applications to this fax number

Address

151 Campanelli Drive, Suite A, Middleborough, MA 02346
Directions 

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