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View upcoming PSAP training courses

These training classes are sponsored by Public Safety Answering Points (PSAP). We regularly update this list to provide information on upcoming classes.

Note: These classes are hosted by PSAPs, not by State 9-1-1. Please register with the contact listed, not with State 9-1-1.

November 2018

United Communication Solutions
Suicidal Crisis & Emotional Distress
Seekonk Emergency Communications
November 7, 2018
8am-4pm
Register
United Communication Solutions
Qualities of a Leader
Seekonk Emergency Communications
November 8, 2018
8am-4pm
Register

Stress Identification and Management – United Communication Solutions
Natick Police Department
11/02/2018
0800-1600
To register, visit http://unitedcommsolutions.com/events/

Dynamics of Domestic Violence – Hanrahan Consulting
Natick Police Department
11/05/2018
0800-1600
To register, visit http://www.hanrahanconsulting.com/course-schedule/

Missing Persons – Hanrahan Consulting
Natick Police Department
11/06/2018
0800-1600
To register, visit http://www.hanrahanconsulting.com/course-schedule/

Bullying and Negativity in the Communications Center – APCO
Natick Police Department
11/07/2018
0800-1700
To register, visit https://apconetforum.org/eweb/DynamicPage.aspx?Webcode=APCOScheduleRegistration

Am I just a Dispatcher-The Public Safety Group
Hadley Public Safety
11/15/2018
8:30-4:30
To register, visit www.publicsafetygroup.com
Am I just a Dispatcher-The Public Safety Group
Hadley Public Safety
11/16/2018
8:30-4:30
To register, visit www.publicsafetygroup.com

PowerPhone EMD
Athol PD
11/27-29/2018
To register, visit www.powerphone.com

 

 

December 2018

Communication Center Supervisor – APCO
Natick Police Department
12/03/2018-12/05/2018
0800-1700
To register, visit https://apconetforum.org/eweb/DynamicPage.aspx?Webcode=APCOScheduleRegistration

Dangerous Driving – Hanrahan Consulting
Natick Police Department
12/06/2018
0800-1600
To register, visit http://www.hanrahanconsulting.com/course-schedule/

Communications Training Officer, 5th edition
Holbrook Regional Emergency Communications
12/17-19/18
8am-5pm
To register, visit
https://apconetforum.org/eweb/DynamicPage.aspx?site=myapco&WebCode=EventInfo&Reg_evt_key=4021975b-de89-454d-896c-3fba01cda6f8

United Communication Solutions
Keeping Your Cool:  Dealing with Difficult Co-Workers
South Worcester County Communications Center
December 10, 2018
8am-4pm
To register, visit www.unitedcommsolutions.com/events
United Communication Solutions
Firefighter Safety for the Dispatcher
South Worcester County Communications Center
December 11, 2018
8am-4pm
To register, visit www.unitedcommsolutions.com/events
911 Emergency Dispatching: Mental Health First Aid for Dispatchers
Barnstable County Complex
December 6, 2018
8am-4pm
To register, please call 508-989-9848
911 Emergency Dispatching: Mental Health First Aid for Dispatchers
Barnstable County Complex
December 17, 2018
8am-4pm
To register, please call 508-989-9848

Protecting Law Enforcement Responders
Paxton PD
December 12, 2018
To register, visit www.powerphone.com

 

January 2019

Homeland Security for Telecommunicators
Paxton PD
January 10, 2019
To register, visit www.powerphone.com
911 Liability
Ashland PD
January 31, 2019
To register, visit www.powerphone.com
Crisis Communications Training (Customized)
Westfield PD
January 9, 2019
To register, visit www.powerphone.com
 
   

 

February 2019

End of the line your role in a Suicide Intervention
Athol PD
February 4, 2019
To register, visit www.powerphone.com
 
   
   

 

March 2019

Active Shooters Response
Athol PD
March 5, 2019
To register, visit www.powerphone.com
Protecting Law Enforcement Responders
Rowley PD
March 21, 2019
To register, visit www.powerphone.com
Domestic Violence
Sudbury PD
March 20, 2019
To register, visit www.powerphone.com
 
   

 

April 2019

NENA's Center Manager Certification Program
April 8-12, 2019
8:30am-5pm
Wilmington, MA
To register, visit https://www.nena.org/page/educationcalendar

Domestic Violence
Athol PD
April 3, 2019
To register, visit www.powerphone.com
Hostage Negotiations
Sudbury PD
April 23, 2019
To register, visit www.powerphone.com
 

 

May 2019

Homeland Security for Telecommunicators
Athol PD
May 2, 2019
To register, visit www.powerphone.com
Homeland Security for Telecommunicators
Sudbury PD
May 15, 2019
To register, visit www.powerphone.com
   
   

 

June 2019

Stress Identification and Management
Athol PD
June 7, 2019
To register, visit www.powerphone.com
Stress Identification and Management
Sudbury PD
June 11, 2019
To register, visit www.powerphone.com
   
   

 

October 2019

911 Liability
Athol PD
October 29, 2019
To register, visit www.powerphone.com
 
   
   

 

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