Note: These classes are hosted by PSAPs, not by State 9-1-1. Please register with the contact listed, not with State 9-1-1.
November 2018
| United Communication Solutions Suicidal Crisis & Emotional Distress Seekonk Emergency Communications November 7, 2018 8am-4pm Register |
United Communication Solutions Qualities of a Leader Seekonk Emergency Communications November 8, 2018 8am-4pm Register |
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Stress Identification and Management – United Communication Solutions |
Dynamics of Domestic Violence – Hanrahan Consulting |
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Missing Persons – Hanrahan Consulting |
Bullying and Negativity in the Communications Center – APCO |
| Am I just a Dispatcher-The Public Safety Group Hadley Public Safety 11/15/2018 8:30-4:30 To register, visit www.publicsafetygroup.com |
Am I just a Dispatcher-The Public Safety Group Hadley Public Safety 11/16/2018 8:30-4:30 To register, visit www.publicsafetygroup.com |
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PowerPhone EMD |
December 2018
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Communication Center Supervisor – APCO |
Dangerous Driving – Hanrahan Consulting |
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Communications Training Officer, 5th edition |
United Communication Solutions Keeping Your Cool: Dealing with Difficult Co-Workers South Worcester County Communications Center December 10, 2018 8am-4pm To register, visit www.unitedcommsolutions.com/events |
| United Communication Solutions Firefighter Safety for the Dispatcher South Worcester County Communications Center December 11, 2018 8am-4pm To register, visit www.unitedcommsolutions.com/events |
911 Emergency Dispatching: Mental Health First Aid for Dispatchers Barnstable County Complex December 6, 2018 8am-4pm To register, please call 508-989-9848 |
| 911 Emergency Dispatching: Mental Health First Aid for Dispatchers Barnstable County Complex December 17, 2018 8am-4pm To register, please call 508-989-9848 |
Protecting Law Enforcement Responders |
January 2019
| Homeland Security for Telecommunicators Paxton PD January 10, 2019 To register, visit www.powerphone.com |
911 Liability Ashland PD January 31, 2019 To register, visit www.powerphone.com |
| Crisis Communications Training (Customized) Westfield PD January 9, 2019 To register, visit www.powerphone.com |
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February 2019
| End of the line your role in a Suicide Intervention Athol PD February 4, 2019 To register, visit www.powerphone.com |
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March 2019
| Active Shooters Response Athol PD March 5, 2019 To register, visit www.powerphone.com |
Protecting Law Enforcement Responders Rowley PD March 21, 2019 To register, visit www.powerphone.com |
| Domestic Violence Sudbury PD March 20, 2019 To register, visit www.powerphone.com |
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April 2019
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NENA's Center Manager Certification Program |
Domestic Violence Athol PD April 3, 2019 To register, visit www.powerphone.com |
| Hostage Negotiations Sudbury PD April 23, 2019 To register, visit www.powerphone.com |
May 2019
| Homeland Security for Telecommunicators Athol PD May 2, 2019 To register, visit www.powerphone.com |
Homeland Security for Telecommunicators Sudbury PD May 15, 2019 To register, visit www.powerphone.com |
June 2019
| Stress Identification and Management Athol PD June 7, 2019 To register, visit www.powerphone.com |
Stress Identification and Management Sudbury PD June 11, 2019 To register, visit www.powerphone.com |
October 2019
| 911 Liability Athol PD October 29, 2019 To register, visit www.powerphone.com |
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