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View upcoming PSAP training courses

These training classes are sponsored by Public Safety Answering Points (PSAP). We regularly update this list to provide information on upcoming classes.

Note: These classes are hosted by PSAPs, not by State 9-1-1. Please register with the contact listed, not with State 9-1-1.

The Healthy Dispatcher: Defusing Comm Center Conflict: November 29, 2022: Yarmouth, MA. https://thehealthydispatcher.com/event/

The Healthy Dispatcher: The Power of Resilience: November 30, 2022. Yarmouth, MA. https://thehealthydispatcher.com/event/

9-1-1 Supervisor Leadership Academy 6-month program: (1-day per month) Jan 30, Feb 27, Mar 27, Apr 24, May 22, June 12, 2023. Westcomm Regional Dispatch, 15 Court Street, Chicopee, MA 01020 Chicopee Public Safety Training Center. https://360dispatcher.com/academy/ 

APCO Emergency Medical Dispatch, 5th Ed, Version 4: January 17-20; 8:30AM-4:30PM each day --  State 911 Department - 151 Campanelli Dr. Middleboro, MA 02346.

APCO Emergency Medical Dispatch, 5th Ed, Version 4: February 21-24; 8:30AM-4:30PM each day --  State 911 Department - 151 Campanelli Dr. Middleboro, MA 02346.

APCO Emergency Medical Dispatch, 5th Ed, Version 4: March 6-9, 2023; 8:30AM-4:30PM each day --  State 911 Department - Springfield

APCO Emergency Medical Dispatch, 5th Ed, Version 4: April 18-21, 2023; 8:30AM-4:30PM each day --  State 911 Department - 124 Acton St, Maynard, MA 01745.

APCO Emergency Medical Dispatch, 5th Ed, Version 4: May 15-18, 2023; 8:30AM-4:30PM each day --  State 911 Department - 124 Acton St, Maynard, MA 01745.

APCO Emergency Medical Dispatch, 5th Ed, Version 4: June 12-15, 2023; 8:30AM-4:30PM each day --  State 911 Department - 151 Campanelli Dr. Middleboro, MA 02346.

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