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What to do if you can't open court PDF files

Find out what to do if you're having trouble accessing court PDF files.

If you received an error message about your version of Adobe Reader while trying to open a court PDF, the error message you received was probably misleading. The issue isn't with your version of Adobe Reader. Most computers have Adobe Reader, but many browsers don't use it by default. To be sure you're using Adobe Reader:

  • Open the form using Internet Explorer if possible. 
  • Otherwise, download the form and then open it using Adobe Reader, rather than opening it within your browser. On many computers, you can do this by right-clicking on the file name and selecting "Save As" or "Save Link As".
  • Finally, if Adobe Reader isn't installed on your computer, you can download it at: https://get.adobe.com/reader/.

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