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Transportation for MassHealth members

If you're a MassHealth member you can get non-emergency transportation to your medical appointments. Schedule rides online, by mobile app, or by phone.

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The Human Service Transportation Office manages transportation for 6 state agencies in Massachusetts including MassHealth. Whether you are a consumer, transportation vendor, state agency, or medical provider, find out how to access these services or get involved.

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Featured

Get a ride to MassHealth medical appointments  MART website  GATRA website 
Get a ride to MassHealth medical appointments  Check the status of your PT-1 request  Frequently asked questions about non-emergency medical transportation  Share your feedback on scheduling PT-1 rides 
Find your HST broker (XLSX 18.2 KB)
MassHealth Transportation Info Sheet and Know Before You Go - PDF (PDF 459.09 KB)
MassHealth Transportation Consumer Brochure - PDF (PDF 418.69 KB)
Request transportation for a member  MassHealth provider PT-1 web portal  MassHealth Transportation Information for Providers 
Providing rides through the HST Brokerage 

Contact Information

Phone

MassHealth Customer Service (800) 841-2900
MART (866) 834-9991
GATRA (800) 431-1713
HST Office (617) 847-3427

Online

Schedule with MART 
Schedule with GATRA 
Check status of your PT-1 
PT-1 for providers 
HSTinfo@state.ma.us

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