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Transportation for MassHealth members

If you're a MassHealth member you can get non-emergency transportation to your medical appointments. Schedule rides online, by mobile app, or by phone.

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The Human Service Transportation Office manages transportation for 6 state agencies in Massachusetts including MassHealth. Whether you are a consumer, transportation vendor, state agency, or medical provider, find out how to access these services or get involved.

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Get a ride to MassHealth medical appointments  MART website  GATRA website 

Contact Information

Phone

MassHealth Customer Service Call HST & PT-1 Transportation, MassHealth Customer Service at (800) 841-2900
MART Call HST & PT-1 Transportation, MART at (866) 834-9991
GATRA Call HST & PT-1 Transportation, GATRA at (800) 431-1713
HST Office Call HST & PT-1 Transportation, HST Office at (617) 847-3427

Online

Schedule with MART 
Schedule with GATRA 
Check status of your PT-1 
PT-1 for providers 
Email HST & PT-1 Transportation at HSTinfo@state.ma.us

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