Transportation for MassHealth members

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For MassHealth members

Information for MassHealth members about scheduling PT-1 rides and what to know before you go.

Get a ride to MassHealth medical appointments  Check the status of your PT-1 request  Frequently asked questions about non-emergency medical transportation  Share your feedback on scheduling PT-1 rides 

Open XLSX file, 18.2 KB, for Find your HST broker (XLSX 18.2 KB)

Open PDF file, 459.09 KB, for MassHealth Transportation Info Sheet and Know Before You Go - PDF (PDF 459.09 KB)

Open PDF file, 418.69 KB, for MassHealth Transportation Consumer Brochure - PDF (PDF 418.69 KB)

For MassHealth medical providers

MassHealth medical providers must fill out a PT-1 form online for members eligible for non-emergency medical transportation.

Request transportation for a member  MassHealth provider PT-1 web portal  MassHealth Transportation Information for Providers 

For transportation companies

Qualified companies can provide rides through the Human Service Transportation brokerage.

Providing rides through the HST Brokerage