Human Service Transportation Office (HST)

The Human Service Transportation (HST) Office oversees an efficient, high quality system of coordinated transportation services for eligible EOHHS consumers to access medical, social, and day services across Massachusetts.

***In light of the COVID-19 outbreak, many health care appointments are being rescheduled or switched to telehealth or telephone. Have you confirmed with your health care provider than an in-person visit is needed? Please consider rescheduling or discussing with your provider whether receiving care via telehealth or over the phone would be appropriate.***

Attend a Virtual Consumer Information Session in April 2021

The Human Service Transportation (HST) Office, MassHealth, and Brokers invite MassHealth members, consumers of health and human services agencies, families, advocates, and others to join a virtual Consumer Information Session.  Hear how we are implementing improvements and share your questions and feedback.

Consumer Information Sessions for the HST Office’s Brokerage System 

Contact Us

Human Service Transportation Logo

Address

EOHHS Human Service Transportation Office
100 Hancock Street, 8th Floor, Quincy, MA 02171

Online

Contact HST HSTinfo@state.ma.us

Who we serve

The HST Office manages the transportation provided to eligible consumers of the following agencies:

  • MassHealth
  • Department of Developmental Services
  • DPH Early Intervention
  • Massachusetts Rehabilitation Commission
  • Massachusetts Commission for the Blind
  • Department of Mental Health

Participating agencies maintain full control over trip eligibility. Six Regional Transit Authorities serve as brokers.

Upcoming Events from Human Service Transportation Office

No upcoming events scheduled
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