Human Service Transportation Office (HST)

The Human Service Transportation (HST) Office oversees an efficient, high quality system of coordinated transportation services for eligible EOHHS consumers to access medical, social, and day services across Massachusetts.

New contract in effect as of July 1

On July 1, 2021, a new contract went into effect for the Human Service Transportation (HST) Brokerage. If you received rides under the old contract, you will continue to receive rides.

New HST contract in effect as of July 1, 2021 

Contact Us


EOHHS Human Service Transportation Office
100 Hancock Street, 8th Floor, Quincy, MA 02171


Contact HST
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Who we serve

The HST Office manages the transportation provided to eligible consumers of the following agencies:

  • MassHealth
  • Department of Developmental Services
  • DPH Early Intervention
  • Massachusetts Rehabilitation Commission
  • Massachusetts Commission for the Blind
  • Department of Mental Health

Participating agencies maintain full control over trip eligibility. Currently, six Regional Transit Authorities serve as brokers; starting July 1, two Regional Transit Authorities will serve as brokers for the entire state.

Upcoming Events

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