Human Service Transportation Office (HST)

The Human Service Transportation (HST) Office oversees an efficient, high quality system of coordinated transportation services for eligible EOHHS consumers to access medical, social, and day services across Massachusetts.

Tired of calling? Book your rides online or with an app

New apps and online portals offer MassHealth members more options for how to book your PT-1 rides. Book online, book through a smartphone app, or call your Broker to schedule your trips.

Get a ride to MassHealth medical appointments 

Contact Us


EOHHS Human Service Transportation Office
100 Hancock Street, 8th Floor, Quincy, MA 02171


Human Service Transportation Logo



Who we serve

The HST Office manages the transportation provided to eligible consumers of the following agencies:

  • MassHealth
  • Department of Developmental Services
  • DPH Early Intervention
  • Massachusetts Rehabilitation Commission
  • Massachusetts Commission for the Blind
  • Department of Mental Health

Participating agencies maintain full control over trip eligibility. Two Regional Transit Authorities serve as brokers.

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