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Human Service Transportation Office (HST)

The Human Service Transportation (HST) Office oversees an efficient, high quality system of coordinated transportation services for eligible EOHHS consumers to access medical, social, and day services across Massachusetts.

Tired of calling? Book your rides online or with an app

New apps and online portals offer MassHealth members more options for how to book your PT-1 rides. Book online, book through a smartphone app, or call your Broker to schedule your trips.

Get a ride to MassHealth medical appointments 

Contact Us

Address

EOHHS Human Service Transportation Office
100 Hancock Street, 8th Floor, Quincy, MA 02171
Directions 

Phone

(617) 847-3427

Online

Contact HST HSTinfo@state.ma.us
Visit our website Human Service Transportation Office 
Human Service Transportation Logo

Who we serve

The HST Office manages the transportation provided to eligible consumers of the following agencies:

  • MassHealth
  • Department of Developmental Services
  • DPH Early Intervention
  • Massachusetts Rehabilitation Commission
  • Massachusetts Commission for the Blind
  • Department of Mental Health

Participating agencies maintain full control over trip eligibility. Two Regional Transit Authorities serve as brokers.

What would you like to do?

Transportation for MassHealth members  Agency transportation services  Share your feedback on booking rides 

MassHealth Transportation Information for Providers 

Providing rides through the HST Brokerage  Transportation vendor companies are hiring drivers and monitors 

Human Service Transportation Reports  Non-Emergency Human Service Transportation Task Force  Transportation assistance for state agencies from the HST Office 

Information about community transportation services outside of the HST Office 

Upcoming Events

No upcoming events scheduled
See past events

Related organizations

Human Service Transportation Office information

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