Skip to main content
This page, Consumer Protection with the Courts, is part of
This page, Consumer Protection with the Courts, is offered by

Consumer Protection with the Courts

Find information about the Massachusetts Consumer Protection Act and the court process for consumer complaints.

The Consumer Protection Act (M.G.L. Chapter 93A ) protects people from unfair and misleading business actions. It gives buyers the right to sue in court and get back money they lost. The law also allows businesses to sue other businesses. This only happens when a business was dishonest or unfair to another one.

What would you like to do?

Featured

Send a 30-day demand letter  Options after you send a 30-day demand letter  Sue a business over a consumer complaint  

Information for businesses

Consumer protection resources

Contact Information

Online

Massachusetts Court Locations 

Related Services

Feedback