offered by
Executive Office of the Trial Court
Massachusetts Court System
related to
Courts Self-Help

Consumer Protection with the Courts

Find information about the Massachusetts Consumer Protection Act and the court process for consumer complaints.

The Consumer Protection Act (M.G.L. Chapter 93A ) protects people from unfair and misleading business actions. It gives buyers the right to sue in court and get back money they lost. The law also allows businesses to sue other businesses. This only happens when a business was dishonest or unfair to another one.

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Send a 30-day demand letter  Options after you send a 30-day demand letter  Sue a business over a consumer complaint  

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