Policies, standards, and resources to help make Massachusetts' websites and digital services accessible to all, as required by state and federal laws.
- This page, Digital Accessibility Policy Requirements, is offered by
- Executive Office of Technology Services and Security
- Accessibility Center for Consulting, Education and Support Services
Build accessibility into everyday work
State employees must complete accessibility training and make accessible documents as part of their daily work.
Training Resource
Accessibility on MassAchieve
Search for required state employee trainings on MassAchieve
Training Resource
Digital accessibility training resources
Browse accessibility self-paced and live trainings
Documents
Use interactive checklists to review your work
Use these checklists to ensure your documents, social media, and more are accessible.
Content
Join Content Lab
Join Content Lab to learn about making content on Mass.gov accessible
Use procurement and contracts resources
Use these resources to help make accessibility part of your purchasing process and vendor management.
Development
Website and application development
Review website and application development requirements
Procurement
Procurement of accessible digital products
Learn about procuring accessible digital products
Procurement
Vendor digital accessibility contract language
Use the standard contract language
Procurement
Statewide IT Accessibility Services Contract ITS82
Learn how ITS82 can help you hire accessible consulting services
Design accessible websites and apps
Good design is as important as development when making websites, apps, and documents accessible. These resources can help you create sites that are clear, easy to use, and accessible to people with disabilities.
Development
Massachusetts Design System
The design system provides access to Figma and pre-configured accessible design components
Development
Website Domain Policy
Follow the website domain policy which includes rules governing domain names, accessibility, and other standards
Development
Enterprise Digital Accessibility Statement
Contact the ACCESS team to add the Statement to the footer of your state website.
Development
W3C Design and Development Guidelines
These tips introduce some basic considerations for making your website more accessible to people with disabilities.
Perform accessibility testing
Accessibility testing helps find issues during development. These resources explain how to test your own website or work with a vendor to test for accessibility.
Request an exception or create mitigation plan
Learn how to request a policy exception and create a mitigation plan to meet policy requirements.