Division of Banks overview | Mass.gov

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Division of Banks

As the chartering authority and regulator for financial service providers in Massachusetts, our mission is to ensure a sound, competitive, and accessible financial services environment throughout the Commonwealth.

We employ over 160 managers, examiners and support staff. Our staff conducts routine examinations at regulated entities and licensees in order to achieve our mission. If we accomplish our mission, Massachusetts will have a financial services environment where you have confidence in financial institutions and the information to make wise financial choices, while financial institutions compete on a level playing field.

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Work for the DOB

DOB departmental units

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History of the DOB

DOB Policy Group information

DOB Annual Report archive

Staff directory

Contact Information

Address

Main Office

1000 Washington Street, 10th Floor, Boston, MA 02118-6400

directions

Phone

Main (617) 956-1500

Open Monday through Friday 9:00 am - 5:00 pm.

Toll-Free (800) 495-BANK (2265)

Open Monday through Friday 9:00 am - 5:00 pm.

TDD (617) 956-1577

Open Monday through Friday 9:00 am - 5:00 pm. Use this number if you are hearing impaired.

Online

Contact us Contact detail by unit or inquiry

Fax

(617) 956-1599

Consumer Money Matters

DOB at a Glance (PDF 78.47 KB)

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