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Division of Banks overview

Learn about the Division of Banks (DOB), our mission and how we achieve our goals.

As the chartering authority and regulator for financial service providers in Massachusetts, our mission is to ensure a sound, competitive, and accessible financial services environment throughout the Commonwealth.

We employ over 160 managers, examiners and support staff. Our staff conducts routine examinations at regulated entities and licensees in order to achieve our mission. If we accomplish our mission, Massachusetts will have a financial services environment where you have confidence in financial institutions and the information to make wise financial choices, while financial institutions compete on a level playing field.

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Contact Information

Address

Main Office
1000 Washington Street, 10th Floor, Boston, MA 02118-6400

Phone

Open Monday through Friday 9:00 am - 5:00 pm.

Open Monday through Friday 9:00 am - 5:00 pm.

Open Monday through Friday 9:00 am - 5:00 pm. Use this number if you are hearing impaired.

Fax

(617) 956-1599

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