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DPU Oversight of Rail Transit

The DPU's Rail Transit Safety Division is responsible for overseeing the safety of equipment and operations for the Massachusetts Bay Transit Authority (MBTA).

Overview

DPU is responsible for overseeing the safety of equipment and operations for the Rail Fixed Guideway Public Transportation Systems (RFGPTS) in the state. MBTA is the only Massachusetts transit authority which operates a RFGPTS (Red, Green, Orange, and Blue Lines and Mattapan Trolley). DPU does not oversee safety of the Commuter Rail. DPU conducts random inspections of the MBTA to enhance safety and oversight. The Federal Railroad Administration is responsible for Commuter Rail safety. For questions or comments about the MBTA Commuter Rail, please contact Keolis Commuter Services.

What would you like to do?

Top tasks

File an MBTA Safety Concern  Read the Rail Safety Oversight Reports  Learn about the SMI Response 

File a commuter rail customer service complaint  File an MBTA customer service complaint  System Safety Program Standard  Regulated Massachusetts Transit Systems  Federal Transit Administration (FTA)  FTA State Safety Oversight (SSO) Program 
Image credits:  George Headley

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