The State Organization Index provides an alphabetical listing of government organizations, including commissions, departments, and bureaus.
Top-requested sites to log in to services provided by the state
Ready to register for a Virtual Gateway account and see your benefit information in My Account Page? Just follow the steps below and we will get you set up and ready to go.
Remember, to use My Account Page you must be a Massachusetts resident who is 1) currently receiving health, food, or cash assistance benefits and who is 2) the head of household (the individual who signed the application for benefits). Please note, if you are the head of household and have never received health assistance benefits yourself, you will not be able to access health assistance benefit information for other household members using My Account Page.
As you use the Virtual Gateway and My Account Page, do not use your Internet Browser's Back and Forward buttons, always use the links or buttons provided in the Virtual Gateway or My Account Page.
You will need to register for a Virtual Gateway account to use My Account Page. Easy-to-use instructions are right on the screen as you register. The best part is that you only need to register once! After that, simply any time you wish to use My Account Page.
Here's what you need to begin:
Important: The above information must exactly match information you gave when you applied for benefits.
Here are the steps to register, but don't worry, once you complete Step 1, information on each page will help you through the rest!
Once you complete the registration process and have your Virtual Gateway username and password, you can go to My Account Page at any time using the following steps:
Members who are the head of household (the individual who signed the application for benefits) can use the Virtual Gateway's My Account Page (MAP) to view their case status online.
Using My Account Page is easy! Instructions are right on each My Account Page screen. All you need to do is:
All of the pages in MAP contain phone numbers for you to call if, for example, you have any questions about registering for a Virtual Gateway Account, accessing or moving around in MAP, or the information you see in MAP.