Request Adobe products and tools.
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- This page, Adobe Software, is offered by
- Office of Security and Operations
Adobe Software
Contacts
EOTSS End User and IT Service Support
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel
The Details of Adobe Software
Features for Adobe Software
EOTSS offers several Adobe tools for designing PDFs, print and online media assets, video editing, web development, photography, and more. If you need to do more than read a PDF, request a license for one of the following Adobe tools:
- Adobe Acrobat Pro DC
- Adobe Captivate
- Adobe Creative Cloud Pro - All Apps Plan*
- Adobe Creative Cloud Pro - Single App Plan**
- Adobe RoboHelp
- Adobe Technical Communications Suite
- Adobe FrameMaker
*The Adobe Creative Cloud Pro - All Apps bundled license includes concurrent access to: Acrobat Pro DC, After Effects, Animate, Audition, Dreamweaver, Illustrator, InDesign, Photoshop Lightroom, Photoshop, Premier Pro, Premier Rush, XD2, InCopy, Adobe Express, and Stock.
**The Adobe Creative Cloud Pro-Single Apps license includes single access to: Acrobat Pro DC, After Effects, Animate, Audition, Dreamweaver, Illustrator, InDesign, Photoshop Lightroom, Photoshop, Premier Pro, Premiere Rush, XD2, InCopy, or Adobe Express, and Stock
Pricing for Adobe Software
Please be advised that there is an associated agency cost per license for these products. See the EOTSS Chargeback page for details.
| Name | Fee | Unit |
|---|---|---|
| Adobe Acrobat Pro DC license | $5.65 | per license per month |
| Adobe Captivate license | $34.65 | per license per month |
| Adobe Creative Cloud Pro - All Apps license | $75.91 | per license per month |
| Adobe Creative Cloud Pro - Single App license | $40.89 | per license per month |
| Adobe RoboHelp license | $36.11 | per license per month |
| Adobe Technical Communication Suite license | $54.13 | per license per month |
| Adobe FrameMaker license | $34.73 | per license per month |
How to request Adobe Software
Please note: Internal agency IT Liaison (ITL) approval is required in order for EOTSS to process this request.
More Info for Adobe Software
Learn more about End User Support Services.
Manage Your Account for Adobe Software
Locked out? You can reset your Active Directory (AD) password remotely on your own! If you have been locked out of your account, your password has expired, or you simply don't remember your password, refer to the guide below to reset your password.
Your Active Directory (AD) password is the same password you use to log in to your Commonwealth-issued device, Office 365 (O365) applications (including Outlook and Teams), Adobe applications, the Commonwealth VPN, and other Commonwealth-offered applications and services.
Learn about EOTSS password best practices and recommendations
Contact for Adobe Software
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel