Cancel your scheduled road test

Need to cancel your scheduled road test? Avoid a fee and cancel at least 72 hours before your test.
You must cancel your road test at least 72 hours before to avoid a fee.

Registry of Motor Vehicles

Phone

From area codes 339, 617, 781, and 857, or from outside Massachusetts

From all other Massachusetts area codes

For people who are deaf or hard-of-hearing (in Massachusetts)

The Details

What you need

To avoid a fee, you must cancel your road test at least 72 hours before it is scheduled with the Massachusetts RMV. 

 

How to cancel

The easiest and quickest way to cancel your road test is online. You will need to provide your:

  • Name
  • Date of birth
  • Social Security number (SSN)
  • Learner's permit number

You can only cancel your passenger (Class D) or motorcycle (Class M) road test online.

 

You can call the contact center to cancel your road test.

(857) 368-8000 
From area codes 339, 617, 781, and 857, or from outside Massachusetts

(800) 858-3926
From all other Massachusetts area codes

TTY: (877) 768-8833
For people who are deaf or hard-of-hearing (in Massachusetts)

You will need to provide your:

  • Name
  • Date of birth
  • Social Security number
  • Learner's permit number

More info

Cancelled road tests

Road tests will be cancelled if the Governor declares a state of emergency for the entire state or for the region where your road test will take place. If your road test is cancelled, an alert will be posted online. Cancellation messages will also be on the RMV phone line. 

Your road test may also be cancelled due to public school cancellations or delays at the discretion of the RMV. Your road test examiner may also cancel your test due to safety or scheduling concerns.

You may reschedule your road test at no cost if it was cancelled due to weather. 

Contact

Phone

From area codes 339, 617, 781, and 857, or from outside Massachusetts

From all other Massachusetts area codes

For people who are deaf or hard-of-hearing (in Massachusetts)

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