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Create a Team

A Team is a collection of people, conversations, files, and tools—all in one place.

EOTSS End User and IT Service Support

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Support for Commonwealth end users and IT support personnel

The Details   of Create a Team

Features   for Create a Team

Microsoft Teams is the hub for teamwork in Microsoft 365.  Conversations, files and notes across team channels are only visible to members of the team.  Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. 

Every time you create a new Team, the following are also created in the background: 

  • Microsoft 365 Group  
  • SharePoint Online site 
  • Exchange Online shared mailbox & calendar 
  • OneNote notebook 

Agencies currently supported by EOTSS may request to create a Team in Microsoft Teams. Click here to check if you are currently supported by EOTSS.  

Agencies NOT currently supported by EOTSS should reach out to their Agency's IT help desk. 

Pricing   for Create a Team

There is no additional* fee to create a team in Microsoft Teams.

*Microsoft Teams is included with your M365 G3 license.

How to request   Create a Team

Please note: Internal agency IT Liaison (ITL) approval is required in order for EOTSS to process this request.

Request service via a ServiceNow request

Next steps   for Create a Team

Microsoft Teams User Guides

More Info   for Create a Team

Learn more about End User Support Services.

Contact   for Create a Team

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