Request help with a computer problem

Whom to contact to resolve a problem with your desktop or laptop computer including email, network, browser and equipment issues.

Secretariat IT Service Desk Contacts

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If you are an employee of the Commonwealth and are experiencing a problem with your desktop or laptop computer, browser, or email, you can request immediate assistance by phone from the appropriate help desk depending on your Agency or Secretariat. For Secretariat phone and email contact details, see How to Request below. 

IT professionals from agencies should call the Executive Office of Technology Services and Security (EOTSS) CommonHelp line for assistance with infrastructural issues.

How to request Request help with a computer problem

 Secretariat IT End-User Support Assistance

 

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