Request help with a computer problem

Not sure who to call for help? For your convenience, Commonwealth Executive Branch agency IT help desk information has been provided below. 

EOTSS End User and IT Service Support

Phone

Support for Commonwealth end users and IT support personnel

The Details   of Request help with a computer problem

What you need   for Request help with a computer problem

Commonwealth Executive Branch end users

The EOTSS End User Service Desk currently supports the following Executive Branch agency end users:

A&F, EOE, EOEDEOHLCEOLWDEOPSS (including MSP), EOTSSEOVS

All other Executive Branch agency end users:

EEAEOHHS, and MASSDOT agency IT help desk information has been provided under "How to Request", below.

Commonwealth agency/Secretariat IT help desks and support personnel

Agency/Secretariat IT help desks and support personnel that require IT support or assistance should now reach out to the EOTSS End User Service Desk directly.

How to request   Request help with a computer problem

Contact   for Request help with a computer problem

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.
Feedback