File a complaint against an occupational board licensee

To file a complaint, please visit the Commonwealth’s eLIPSE platform and follow the instructions for creating an account. All complaints must be filed electronically. 

In cases where it can be proven that a licensee or unlicensed individual or business has violated an applicable statute or regulation or is not safely practicing their trade or profession, DOL may open a complaint and conduct an investigation in coordination with the appropriate board of registration. Grounds for complaints may include, among other things, failure to adhere to standards of practice, fraud, fraudulent procurement of a license, misuse of client funds or records, negligence, practice while impaired by alcohol or drugs, sexual misconduct, and unlicensed practice.