Contact for Find help applying for or enrolling in MassHealth, the Health Safety Net, or the Children's Medical Security Plan
MassHealth Customer Service Center
Phone
Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.
Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.
The Details of Find help applying for or enrolling in MassHealth, the Health Safety Net, or the Children's Medical Security Plan
How to find Find help applying for or enrolling in MassHealth, the Health Safety Net, or the Children's Medical Security Plan
Call our MassHealth Customer Service Center
- Main: 800-841-2900
- TTY: 800-497-4648
Services are available Monday-Friday, 8 a.m.-5 p.m. Interpreter services are available.
For people with disabilities
MassHealth provides personal help to people with disabilities. By calling the number below you can learn about MassHealth processes and requirements. You can get help with your application over the phone.
MassHealth Disability Accommodations Ombudsman:
- Main: (617) 847-3468
- TTY: (617) 847-3788
Find an enrollment assister
An enrollment assister is an organization or individual outside of MassHealth trained to help people apply for benefits and enroll in a plan.
MassHealth Enrollment Centers (MECs)
Visit one of our MECs to work with a MassHealth staff member.
Please note: MECs can help you with applications, but they are not able to enroll you into a health plan. Please use the other contacts listed on this page to enroll in a plan.
45 Spruce St.
Chelsea, MA 02150
Hours: Mon-Fri 8:45 a.m.–5 p.m.
88 Industry Ave.
Suite D
Springfield, MA 01104
Hours: Mon-Fri 8:45 a.m.–5 p.m.
21 Spring St.
Suite 4
Taunton, MA 02780
Hours: Mon-Fri 8:45 a.m.–5 p.m.
367 East St.
Tewksbury, MA 01876
Hours: Mon-Fri 8:45 a.m.–5 p.m.
100 Hancock St., 6th floor
Quincy, MA 02171
Hours: Mon.-Fri. 8:45 a.m.–5 p.m.
Massachusetts Health Connector Walk-in Centers
You can also visit one of the Massachusetts Health Connector Walk-In Centers for help in person. Note: Massachusetts Health Connector Walk-in Centers cannot process applications for people 65 or older, or for people who need long-term care.
133 Portland St.
Boston, MA 02114
Hours: Mon-Fri: 8 a.m.–6 p.m.88 Industry Ave.
Springfield, MA 01104
Hours: Mon-Fri: 9 a.m.–5 p.m.146 Main St.
Worcester, MA 01608
Hours: Mon–Fri: 8 a.m.–6 p.m
More info for Find help applying for or enrolling in MassHealth, the Health Safety Net, or the Children's Medical Security Plan
You can find help here if you live in the community, and you're
- Younger than 65, or
- A parent or caretaker relative of any age, or
- A working disabled adult of any age.
If you're 65 or older or you need long-term care, go to Find help applying for or enrolling in MassHealth or the Health Safety Net for seniors and people who need long-term care.
Contact for Find help applying for or enrolling in MassHealth, the Health Safety Net, or the Children's Medical Security Plan
Phone
Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.
Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.