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Find help with your MassHealth insurance application

You can get free help with your MassHealth application. We can answer your questions by phone and in-person.

MassHealth Customer Service Center

Phone

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

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How to find Find help with your MassHealth insurance application

MassHealth Customer Service 

(800) 841-2900 or (877) 623-6765
TTY: (800) 497-4648

Go to the MassHealth Enrollment Center nearest to you:

MassHealth Enrollment Center
45 Spruce Street
Chelsea, MA 02150

MassHealth Enrollment Center
88 Industry Avenue, Suite D
Springfield, MA 01104

MassHealth Enrollment Center
21 Spring Street, Suite 4
Taunton, MA 02780

MassHealth Enrollment Center
367 East Street
Tewksbury, MA 01876

More info for Find help with your MassHealth insurance application

MassHealth provides personal assistance to help people with disabilities. By calling the number below you can learn about MassHealth processes and requirements and get help filling out an application over the phone.

MassHealth Disability Special Accommodations Ombudsman
Phone: (617) 847-3468
TTY: (617) 847-3788

The Massachusetts Health Connector has trained and certified individuals to help you apply for coverage, shop for plans, answer your questions about your eligibility, payments, plan details, and health care reform rules and requirements. Help is free for people of any income level.

By Phone: 
Health Connector Customer Service Call Center
Phone: (877) 623-6765
TTY:  (877) 623-7773

In-Person at a Massachusetts Health Connector Walk-In Center:

Boston:
133 Portland Street
Boston, MA 02114
Hours: Mon-Fri: 8 a.m.– 6 p.m.

Springfield:
88 Industry Avenue
Springfield, MA 01104
Hours: Mon-Fri: 9 a.m.– 5 p.m.

Worcester:
146 Main Street
Worcester, MA 01608
Hours: Mon–Fri: 8 a.m.– 6 p.m

Click the link below to find help near you:

https://my.mahealthconnector.org/enrollment-assisters 

 

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Contact for Find help with your MassHealth insurance application

Phone

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

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