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General Accounts Management Request/Inquiry

Request for an account service not listed in the Service Catalog.

EOTSS End User and IT Service Support

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Support for Commonwealth end users and IT support personnel

The Details   of General Accounts Management Request/Inquiry

Features   for General Accounts Management Request/Inquiry

THIS REQUEST ITEM IS NOT FOR PASSWORD RESETS. If you need an account unlocked or a password reset, please submit a Ticket through your normal Incident reporting process for that account. 

Have a request for an account service which is not listed in the catalog? Make it here!

Please be sure to include as much detail as possible, including the product/service the account is linked to. 

If the account request is currently available via the Service Catalog, please be sure to use the appropriate request item in order to avoid a delay in service.

How to request   General Accounts Management Request/Inquiry

Please note: Internal agency IT Liaison (ITL) approval is required in order for EOTSS to process this request.

Request service via a ServiceNow request

 

More Info   for General Accounts Management Request/Inquiry

Learn more about End User Support Services.

Contact   for General Accounts Management Request/Inquiry

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