OIG Fraud Hotline
Contact for OIG Fraud Hotline
Fraud hotline - Office of the Inspector General
The Details of OIG Fraud Hotline
What you need for OIG Fraud Hotline
We need your help to uncover government corruption and fraud, waste and abuse of public funds or property. Calls to the OIG confidential 24-hour Fraud Hotline that report government corruption, and fraud, waste or abuse of government funds or property often result in improvements in the way government agencies operate. Calls also often result in the recovery of stolen money, criminal charges against wrongdoers and civil settlements. Calls are confidential and you can make a complaint without providing your name.
You may also report complaints by confidential email or regular mail. However, please remember that the OIG needs sufficient information about your complaint to investigate or take action. Please explain the issue, provide the names of individuals involved and identify the city, town, agency or other public entity involved.
We will forward your complaint to the appropriate staff member and we may contact you for additional information.
It is the OIG’s practice to keep the names of complainants confidential. Rest assured, you can report to us and we will not disclose your identity unless absolutely necessary.
To report complaints related to: E-Z Pass, Social Security benefits, housing and other public assistance benefits, unemployment benefits, and phone and internet scams, see the agency contact information listed at the bottom of this page.
How to report OIG Fraud Hotline
Office of the Inspector General
One Ashburton Place, Room 1311
Boston, MA 02108
More info about OIG Fraud Hotline
The OIG reviews each complaint we receive to determine if it falls in our jurisdiction and requires action. Some complaints lead to extensive investigations, some are referred to other agencies, and others are closed if the OIG cannot confirm the allegations.
The more information you provide, the better able we are to take appropriate action.
Whistleblowers Are Protected
A person who reports suspicions regarding illegal activity by an individual or organization is a whistleblower. Whistleblower laws are designed to encourage disclosure and protect people who report illegal activity.
The OIG’s law protects whistleblowers’ identities
Under the law, the OIG can protect whistleblowers’ identities. A person may choose to remain anonymous while providing as much information as possible to support the reasonable belief that illegal activity is happening. (M.G.L. c. 12A, § 14(b)).
The OIG’s law protects whistleblowers from retaliation when they report fraud, waste or abuse to the OIG
The OIG’s law also protects whistleblowers from retaliation. The law states that public employees with authority over personnel actions may not take or threaten to take any action against any employees as retaliation for making a complaint or disclosing information to the OIG unless the employee made the complaint or disclosed the information knowing that it was false or intentionally ignoring whether it was true or false. (M.G.L. c. 12A, § 14(c)).
Threats or retaliation against witnesses or potential witnesses are crimes
In Massachusetts, witness intimidation is a crime. It is unlawful for anyone to directly or indirectly threaten a witness or potential witness in a civil or criminal investigation that the OIG is conducting. Similarly, it is a crime for anyone to attempt to injure, intimidate or harass a witness or potential witness in an OIG investigation. (M.G.L. c. 268, § 13B).
The OIG does not typically handle the following types of complaints. Please contact the agencies listed below:
- To report people misusing social security benefits, contact the Social Security Administration Office of the Inspector General.
- To report people misusing Section 8 or other housing benefit program, contact the Department of Housing and Urban Development Office of the Inspector General, the Massachusetts Department of Housing and Community Development and/or the local housing authority.
- To report people misusing public assistance program benefits (e.g., EBT, SNAP, MassHealth), contact the Bureau of Special Investigations.
- To report people misusing unemployment assistance benefits, contact the Unemployment Insurance Program Integrity Department.
- To report phone and internet scams, contact the Federal Trade Commission.
- To file a consumer complaint against a business located in Massachusetts, contact the Attorney General’s Consumer Advocacy and Response Division.
- To resolve billing or toll-collection disputes related to electronic tolling or E-Z Pass, contact the E-Z Pass customer service center at (877) 627-7745.