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- Executive Office of Technology Services and Security
Other Video Conferencing Tools
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EOTSS End User and IT Service Support
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Support for Commonwealth end users and IT support personnel
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EOTSS has established Microsoft Teams as the enterprise standard for the Executive Branch Agency business collaboration software platform. This application is part of the Microsoft Office 365 product suite and is included in the cost of the Microsoft licensing agreement. The cost for this feature is already accounted for in EOTSS bundled Microsoft chargebacks to agencies.
We understand that there are certain use cases where Teams does not meet all requirements or is not the best solution for your specific type of meeting. If Teams does not best meet your business needs or the needs of your employees and constituents, you may request to use Zoom or Webex.
We have procured a limited number of Zoom and WebEx licenses for use in these cases.
Use this request item to request administrative rights for your Secretariat, or to grant a user access to Zoom or WebEx.
Learn more about MassVoice.
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EOTSS Zoom Application Installation
Virtual Meeting Best Practices
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Phone
EOTSS End User IT Service Desk Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629Support for Commonwealth end users and IT support personnel
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