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  • This page, Report an Automatic Location Identification (ALI) error, is   offered by
  • State 911 Department

Report an Automatic Location Identification (ALI) error

If there has been an Automatic Location Identification (ALI) error during a 911 call, you must fill out this form to report the incident.

Contacts

State 911 Department

Phone

Main Call State 911 Department, Main at (508) 828-2911

Open M-F 8am-5pm (FOR NON-EMERGENCIES)

Call State 911 Department at If you are in Massachusetts and have an emergency CALL 911
Call State 911 Department at If you are calling from OUT OF STATE to report an emergency taking place in Massachusetts CALL (508) 872-2508

Online

General Email State 911 Department at state911department@massmail.state.ma.us

The Details

What you need

To report an ALI error, you must fill out the ALI Discrepancy Form and submit it via email to ldbsupport@ddti.net

How to report

To report an error, you must:

Contact

Address
151 Campanelli Drive, Suite A, Middleborough, MA 02346
Directions 
Phone
Main Call State 911 Department, Main at (508) 828-2911

Open M-F 8am-5pm (FOR NON-EMERGENCIES)

Call State 911 Department at If you are in Massachusetts and have an emergency CALL 911
Call State 911 Department at If you are calling from OUT OF STATE to report an emergency taking place in Massachusetts CALL (508) 872-2508
Online
General Email State 911 Department at state911department@massmail.state.ma.us
Fax
Main (508) 828-2585
Training Department (508) 828-2587

Please send all training applications to this fax number

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