Report an EMS serious incident

Instructions for ambulance/EFR services, and accredited EMT training institutions (ATIs) for self-reporting of serious incidents to the Department of Public Health’s Office of Emergency Medical Services (DPH/OEMS). Please read the instructions below.

Office of Emergency Medical Services - Ambulance Services

The Details

What you need

Serious Incident Reports:

  • If you are either a licensed ambulance/EFR service or an accredited EMT training institution (ATI) and this issue is either an accident report under 105 CMR 170.350(A), or meets the definition of serious incident as defined in 105 CMR 170.350(B), please complete the online Office of Emergency Medical Services Serious Incident Report form.

Follow-up documentation for a previous submission:

You may also use this form to submit follow-up documentation for a previous online Office of Emergency Medical Services Serious Incident Report form submission.

  • If you need to submit follow-up documentation for a previous submission, please ensure you have your original Office of Emergency Medical Services Serious Incident Report form submission confirmation number (example: OEMSSIR12345), received via email.
  • With the original Office of Emergency Medical Services Serious Incident Report form submission confirmation number, complete another online Office of Emergency Medical Services Serious Incident Report form, select the “follow-up documentation” option, enter the submission confirmation number, upload the relevant documentation, and submit.

How to report

For Serious Incident Reports:

If you are unable to submit a Serious Incident Report form online you may:

  1. Serious Incident Report
    1. Download and complete the Alternate EMS Serious Incident Report Form
  2. Fax your completed form to (617) 753-7320. 

If you are unable to submit a Serious Incident Report form online you may:

  1. Serious Incident Report
    1. Download and complete the Alternate EMS Serious Incident Report Form
  2. Email your completed form to OEMS.SIR@mass.gov.
  3. Do not email sensitive information such as social security numbers, dates of birth, patient care reports, etc.

Contact

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