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Report changes in your information to MassHealth for individuals and families, and people with disabilities

You must report any changes as soon as possible, but no later than 10 days from the date of the change. This includes any change to your income, address, phone number, family size, disability, job, or other health insurance.

MassHealth Customer Service Center

Phone

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

The Details of Report changes in your information to MassHealth for individuals and families, and people with disabilities

How to report Report changes in your information to MassHealth for individuals and families, and people with disabilities

Recommended: The fastest way to update information for your household is through the Massachusetts Health Connector online portal.

  • If you already have an online account, use your user name to log into your existing account. You can review your household's information and make any necessary changes.
  • If you do not have an online account, call MassHealth Customer Service to ask for a link to your account. We will send you an email with a link to where you can create an account and see your information.

(857) 323-8300

Commonwealth of Massachusetts

Health Insurance Processing Center

P.O. Box 4405

Taunton, MA  02780

(800) 841-2900 (TTY: (800) 497-4648)

Contact for Report changes in your information to MassHealth for individuals and families, and people with disabilities

Phone

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

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