Request a PCA
Contact for Request a PCA
Contact Department of Public Health
The Details of Request a PCA
What you need for Request a PCA
How does the directory work?
The Council's new PCA referral directory provides access free of charge to all people with disabilities who qualify for the MassHealth PCA program.
This directory will put MassHealth members needing PCAs in direct contact with PCAs looking for work. Consumers can access the online directory at www.masspcadirectory.org.
The directory is a searchable database where consumers can search for a PCA by reviewing the responses that PCAs have given to a series of employment questions. Consumers can search the Web site by zip code for qualified PCAs in their area and screen for criteria including:
- time of day that the worker is available to work;
- whether the PCA has access to a car and/or has a valid driver's license; and
- the kind of work experience and/or special skills and training that the PCA has acquired.
By selecting several search criteria that match their needs, consumers can identify the best candidates to interview.
How to request Request a PCA
How do I access the directory?
Consumers can access the directory from any computer by visiting www.masspcadirectory.org. To begin, click on "Establish an Account" and enter your MassHealth number (the process is secure and for verification purposes only). After you have established your account, you can search the database for PCA applicants. You can return to the directory as many times as you wish and can update your information at any time. Please visit the website for more details.
What if I need assistance or I don't have access to a computer?
The Web site is completely accessible for people who use any type of assistive technology. Consumers needing help should contact their PCM agency and ask for assistance with their information. Consumers can also get answers to their questions by dialing 1-866-212-9675.
Next steps for Request a PCA
You may download a form, called "On Behalf of Home Health Aide" online at: