The State Organization Index provides an alphabetical listing of government organizations, including commissions, departments, and bureaus.
Top-requested sites to log in to services provided by the state
From any area code, Monday-Friday 8:30 a.m.–4:30 p.m.
From area codes 351, 413, 508, 774, or 978, Monday-Friday 8:30 a.m.–4:30 p.m.
Monday-Friday 8:30 a.m.–4:30 p.m.
To request weekly benefits, daily 6 a.m.–10 p.m.
If we need more information from you, we’ll send you a questionnaire and a deadline to respond. If you miss the deadline, you may lose your benefits or your benefits could be delayed. We may request more information from you any time there is a question of eligibility with your claim.
You can also upload additional documents and information to support your claim. (See Next steps.)
If you need help, an agent can fill out the information with you by phone. To fill your questionnaire out with an agent, call (617) 626-6800 and select option 2.
You may include additional documents and information to support your claim when you mail back your questionnaire.
Upload documents electronically in UI Online
Send documents by mail through the U.S. Postal Service
Keep Your Contact Info Up to Date
We need to be able to contact you. It is your responsibility to keep your address, phone number and email address up to date. To do this, log in to your UI Online account and update your account information, or schedule a callback for a member of our department to get in touch with you.