Talk to an Ombudsman about a problem

What you need   for Talk to an Ombudsman about a problem

An Ombudsman is an advocate. The ombudsman service offers a way for consumers to voice their complaints and have concerns addressed so they can live with dignity and respect.

Anyone can bring a complaint before the ombudsman. The complaint can be on behalf of a specific resident or on behalf of residents as a group.

How to find   Talk to an Ombudsman about a problem

By phone +

Anyone can bring a complaint before the ombudsman. The complaint can be on behalf of a specific resident or on behalf of residents as a group.

Contact an Ombudsman Program: (617) 727-7750/711 MassRelay/TTY

Community Care Ombudsman

Long-Term Care Ombudsman and Assisted Living Ombudsman: 617-222-7495

Contact   for Talk to an Ombudsman about a problem

Executive Office of Elder Affairs (EOEA)

+

Address

Executive Office of Elder Affairs

One Ashburton Place, 3rd floor, Boston, MA 02108

Directions 

Phone

MassOptions Call Executive Office of Elder Affairs (EOEA), MassOptions at 800-243-4636

Call Specialist available Monday-Friday, 9:00 AM - 5:00 PM (interpreter services are available in 100+ languages)

Online

Email Executive Office of Elder Affairs (EOEA) at information.resources@mass.gov

Fax

Fax Number (617) 727-9368

Executive Office of Health and Human Services

+

Address

1 Ashburton Place, Boston, MA 02108

Directions 

Phone

Call Executive Office of Health and Human Services at (617) 573-1600

Online

Visit the EOHHS web page 

Related

• Ombudsman Programs 
• Volunteer as an Ombudsman