offered by
Executive Office of Elder Affairs

Advocacy Services

An Ombudsman is an advocate. The service offers a way for older adults to voice their complaints and have concerns addressed so they can live with dignity and respect.

An Ombudsman is an advocate. The service offers a way for older adults to voice their complaints and have concerns addressed so they can live with dignity and respect.

What would you like to do?

Top tasks

Talk to my Ombudsman about a problem 
See which is the right Ombudsman Program for me 

All other tasks

Volunteer as an Ombudsman 

What you need to know

What does an Ombudsman do? 
Your nursing or rest home resident rights 
Checklists for deciding on a Long-Term Care Nursing Facility and Rest Home 
Paying for a stay in a nursing or rest home 
Long-Term Care Ombudsman Related Links 

Additional Resources

File A Nursing Home Complaint with the Department of Public Health
Home Care Services
Reporting Elder Abuse & Neglect
Long Term Care Ombudsman Local Contact Information (PDF 169.8 KB)
Long Term Care Ombudsman Guide to Selecting a Nursing or Rest Home (PDF 153.58 KB)
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We use your feedback to help us improve this site but we are not able to respond directly. Please do not include personal or contact information. If you need a response, please locate the contact information elsewhere on this page or in the footer.

If you need to report child abuse, any other kind of abuse, or need urgent assistance, please click here.

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