Advocacy Services | Mass.gov

offered by

Executive Office of Elder Affairs

An Ombudsman is an advocate. The service offers a way for older adults to voice their complaints and have concerns addressed so they can live with dignity and respect.

Top tasks for Advocacy Services

Talk to my Ombudsman about a problem

See which is the right Ombudsman Program for me

All other tasks for Advocacy Services

Volunteer as an Ombudsman

What does an Ombudsman do?

Your nursing or rest home resident rights

Checklists for deciding on a Long-Term Care Nursing Facility and Rest Home

Paying for a stay in a nursing or rest home

Long-Term Care Ombudsman Related Links

File A Nursing Home Complaint with the Department of Public Health

Home Care Services

Reporting Elder Abuse & Neglect

Long Term Care Ombudsman Local Contact Information (PDF 188.98 KB)

Long Term Care Ombudsman Guide to Selecting a Nursing or Rest Home (PDF 153.58 KB)