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Advocacy Services

An Ombudsman is an advocate. The service offers a way for consumers to voice their complaints and have concerns addressed so they can live with dignity and respect.

Support for service complaints to ensure quality care.

What would you like to do?

Top tasks

Talk to an Ombudsman about a problem  See which is the right Ombudsman Program for me 

All other tasks

Volunteer as an Ombudsman 

What you need to know

What does a Nursing & Rest Home Ombudsman do?  Your nursing or rest home resident rights  Checklists for deciding on a Long-Term Care Nursing Facility and Rest Home  Paying for a stay in a nursing or rest home  Long-Term Care Ombudsman Related Links 

More Information

Additional Resources

File A Nursing Home Complaint with the Department of Public Health
Home Care Services
Reporting Elder Abuse & Neglect
Nursing & Rest Home Ombudsman Local Contact Information (PDF 667.18 KB)
Annual LTCOP Report FFY2020 (PDF 139.16 KB)
Assisted Living Ombudsman Local Contact Information (PDF 427.61 KB)
See all 7 additional resources for the Advocacy Services 
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