Update your name with DUA

What you need

After you change your name with the Social Security Administration, you can update your information with DUA. 

You will need:

• A copy of your new Social Security card
• Legal documentation of your name change (for example a court document or marriage license)

How to report

Online +

• Log in to your Unemployment Services for Workers account
• Select Additional services
• Under Name and Addresses, select Manage name and address
• Select your name
• Select Change this name
• Follow the prompts to complete the update

By phone +

Call DUA at (877) 626-6800, Monday–Thursday, 8:30 a.m.–4:30 p.m.

Contact

Department of Unemployment Assistance

+

Address

Boston Re-Employment Center (by appointment only)

2 Avenue de Lafayette, Boston, MA 02111

Directions 

Phone

Call Center Call Department of Unemployment Assistance, Call Center at (877) 626-6800

Monday–Thursday 8:30 a.m.–4:30 p.m.

Voice Relay Call Department of Unemployment Assistance, Voice Relay at 711

Monday–Friday 8:30 a.m.–4:30 p.m.

TeleCert Line Call Department of Unemployment Assistance, TeleCert Line at (617) 626-6338

To request weekly benefits, daily 6 a.m.–10 p.m.

Payment Status Line Call Department of Unemployment Assistance, Payment Status Line at (617) 626-6563

To check your claim or benefit payment status

PIN Selection Line Call Department of Unemployment Assistance, PIN Selection Line at (617) 626-6943

Select or reset your 4-digit Personal Identification Number (PIN)

Direct Deposit Line Call Department of Unemployment Assistance, Direct Deposit Line at (617) 626-6570

Set up, change, or cancel direct deposit

Online

Unemployment Services for Workers Log in as a claimant 

Reset your password 

Make an appointment with the Boston Re-Employment Center 

Learn more about this organization 

Related

• Change your name with the Social Security Administration