Commonwealth Virtual Private Network (VPN) access.
Log in links for this page
- This page, VPN: Add/Remove User(s), is offered by
- Executive Office of Technology Services and Security
VPN: Add/Remove User(s)
Contacts
EOTSS End User and IT Service Support
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel
The Details of VPN: Add/Remove User(s)
Features for VPN: Add/Remove User(s)
A Virtual Private Network (VPN) enables remote users to communicate securely and confidentially over a public network to protected resources within the Commonwealth of Massachusetts. You may use this request item to add or remove users in existing VPN groups.
For more information on the Commonwealth VPN Service, please visit our mass.gov page, found here: Commonwealth VPN Service
How to request VPN: Add/Remove User(s)
Who can request?
Designated Security Officers (DSOs) ONLY - will request on behalf of Commonwealth employees and their authorized business partners, whether or not currently supported by EOTSS.
How?
More Info for VPN: Add/Remove User(s)
To learn more about Commonwealth VPN, including how to install and use the client, please visit our Commonwealth VPN service page.
Manage Your Account for VPN: Add/Remove User(s)
Locked out? You can reset your Active Directory (AD) password remotely on your own! If you have been locked out of your account, your password has expired, or you simply don't remember your password, refer to the guide below to reset your password.
Your Active Directory (AD) password is the same password you use to log in to your Commonwealth-issued device, Office 365 (O365) applications (including Outlook and Teams), Adobe applications, the Commonwealth VPN, and other Commonwealth-offered applications and services.
Learn about EOTSS password best practices and recommendations
Contact for VPN: Add/Remove User(s)
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel