Cable Television Fact Sheets

Information for Consumers and Municipalities

If you subscribe to cable television service, you have rights concerning billing practices, rate increases, late charges, disconnection or interruption of service, security deposits, and dispute resolution procedures. These fact sheets detail the responsibilities of cable operators and consumers.

Cable Advisory Committees

Cable Billing

Cable Equipment

Cable Franchising

Cable Installations

Cable Programming

Cable Transfer Process

Consumer Bulletin: Severe Storms

Glossary of Cable Terms

Municipal Outreach

Program Substitutions

Political Programming

Regulatory and Negotiated Fees and Taxes





Contact   for Cable Television Fact Sheets


If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer/ADA Coordinator Andrea Nixon.

Open from 9 a.m.–5 p.m., M-F


(617) 988-8288


1000 Washington Street, Suite 600, Boston, MA 02118

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