The CCATER Center values family engagement and partnership with families in its ongoing work and support of CARES for Kids providers. DPH Care Coordination Program’s expertise and longstanding history of prioritizing the needs of underserved and marginalized families of children with medical and social complexity serves as the cornerstones of the CCATER Center’s training and technical assistance. The CCATER Center also relies on the DPH Care Coordination Program, current research, and best practices to inform its resources and services.
Learn from families about their experience with DPH Care Coordination services:
Video: Family Perspectives on Enhanced Care Coordination
Skip this video Family Perspectives on Enhanced Care Coordination.The CCATER Center’s family engagement specialist brings their lived experience and expertise from their time with the Federation for Children with Special Needs to support CARES for Kids providers. They model best practices for family engagement and partnership by using a racial equity and social justice lens to meet families where they are and address their needs. This approach helps CARES for Kids providers partner with families to set shared goals, which become the foundation of their shared plan of care.
Learn from a former CCATER Center’s Family Engagement specialist:
Video: CCATER Center: Family Engagement
Skip this video CCATER Center: Family Engagement.If you are a family member and would like to enroll in CARES for Kids, please visit their webpage on CARES for Kids Program Services.
If you are a family member and have questions about services the Department of Public Health offers, you can call the DPH Community Support Line at 1-800-882-1435.