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Check the status of your PFML application

If you apply online for Paid Family and Medical Leave benefits, you can check the status of your application by logging into your account.

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How to get status updates

Once you have completed your online application for paid leave benefits, your employer has 10 business days to review it. Then your application is sent to the Department of Paid Family and Medical Leave (DFML) to approve or deny. While you are waiting, you can check the status of your application by logging into your account.

Under Your applications look for Submitted applications, choose the application you want to track, and then choose View status updates and details.

Paid Family and Medical leave status update in portal

 

This will show you more information about your application, including its status.

Paid Family and Medical leave status update in portal

 

The five statuses you may see are:

Approved: Your application for paid leave was approved by DFML. View the pdf at the bottom of the page to see the amount you will be paid.

Denied: Your application for paid leave was denied by DFML. View the pdf at the bottom of the page for more information.

Pending: Your application is being reviewed by either your employer or DFML.

Withdrawn: You have chosen to cancel your application. It is no longer going through the approval process.

Closed: You have already finished taking this paid leave.

Learn more about the paid leave application timeline.

After we have made a decision about your application, you may choose to appeal. You may file your appeal online, or return the appeal form that came with your denial notice.

Contact

Phone

Get answers to your questions in English, Español, and Português. Translation services for up to 240+ languages are also available. (833) 344-7365

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 5 p.m.

Fraud Reporting Hotline: (857) 366-7201

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

For questions about contributions and exemptions: (617) 466-3950

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

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