What is VPN?
A Virtual Private Network (VPN) enables remote users to communicate securely and confidentially over a public network (i.e. internet) to protected resources within the Commonwealth of Massachusetts and its Wide-Area-Network (MAGNET). Remote Access VPN establishes an encrypted tunnel for all data to be securely transmitted so that remote users can communicate confidentially over a public network—i.e., the Internet.
What Commonwealth tools can be accessed without a VPN connection?
Why do I need a VPN connection?
A VPN connection is required in order to access certain Commonwealth applications and services while you are not connected to the Commonwealth network. Users may require a VPN connection in order to access the MMARS application, network or group shares, or other Commonwealth applications or services that are not publicly accessible. IT application support staff, developers, and/or other IT personnel/administrators may require a VPN connection to access services that reside in the Commonwealth datacenter.
Help - I'm locked out of my account!
Locked out of your VPN account? Use our self-service password reset feature to reset your password on your own from an internet-enabled web browser!
Additional Resources
Contact for Commonwealth Tools and VPN access
Phone
Support for Commonwealth end users and IT support personnel