Compass Medical Closure Resources

Compass Medical closed its physician group practice locations on May 30, 2023.

If you are a patient at a Compass Medical office, there are resources available for you to access your medical records, seek new care, or to continue your care with your primary provider.

Providers, pharmacists, and former Compass Medical employees can find resources under Notices and Complaints.

Resources from Compass Medical

Please check the Compass Medical website for updates, to find your provider, or to request a copy of your medical records.  

If you have an emergent need for prescription refills or test results, call the Compass phone line at [phone].

Please note that the Department of Public Health does not have access to your medical information.

Visit CompassMedical.net 

Find immediate care in southeastern Massachusetts

If you are experiencing a health care emergency, dial 911. 

If you are in need of an immediate bridge prescription for Buprenorphine (Suboxone, Subutex) and/or linkage to care due to the closure of Compass Medical, call the free MA Addiction Warmline at [phone] for an immediate prescription and referral to ongoing care.

For a referral to substance use disorders treatment, visit helplinema.org or call [phone].

Community Health Centers

Name	Address	Phone number	Hours
Brockton Neighborhood Health Center	Main Clinic 63 Main Street Brockton, MA 02301	[phone]	View locations and hours
Carbon Health	450 Legacy Pl, Dedham, MA 02026	[phone]	View locations and hours
Manet Community Health Center	110 West Squantum Street Quincy, MA 02171	[phone]	View locations and hours

 

Urgent Care Centers

Name	Address	Phone Number	Hours
Carbon Health	450 Legacy Pl, Dedham, MA 02026	[phone]	Weekdays 9 a.m.–6 p.m.
Signature Healthcare (Brockton, Centre St)	650 Centre Street   Brockton, MA 02302	[phone]	7 days a week, 24 hours a day
Signature Healthcare (Brockton, Liberty St)	110 Liberty Street  Brockton, MA 02301	[phone]	7 days a week, 8 a.m.–8 p.m.
Care Central Urgent Care (North Easton)	682 Depot Street  North Easton, AM  02356	[phone]	Weekdays 8 a.m.–8 p.m. Weekends 9 a.m.–4 p.m.
Care Central Urgent Care (Bridgewater)	233 Broad Street, Campus Plaza  Bridgewater, MA  02324	[phone]	Weekdays 8 a.m.–8 p.m. Weekends 9 a.m.–4 p.m.
Care Central Urgent Care (Stoughton)	286 Washington Street  Stoughton, MA  02072	[phone]	Weekdays 8 a.m.–8 p.m. Weekends 9 a.m.–4 p.m.
Health Express (Raynham)	106 New State Highway  Raynham, MA  02767	[phone]	Weekdays 9 a.m.–8 p.m. Weekends 9 a.m.–4 p.m.
Health Express (Abington)	170 Bedford Street  Abington, MA  02351	[phone]	Weekdays 9 a.m.–7 p.m. Weekends 9 a.m.–4 p.m.
Southcoast Health (Wareham)	Wareham Crossing 2421 Cranberry Highway Wareham, MA 02571	[phone]	Weekdays 8 a.m.–8 p.m. Weekends 9 a.m.–5 p.m.
Southcoast Health Seekonk	39 Commerce Way Seekonk, MA 02771	(508)-336-6181	Weekdays 8 a.m.–8 p.m. Weekends 9 a.m.–5 p.m.
Southcoast Health Lakeville	12 Main Street Lakeville, MA 02347	[phone]	Weekdays 8 a.m.–8 p.m. Weekends 9 a.m.–5 p.m.
Southcoast Health Fall River	450 William S Canning Blvd. Fall River, MA 02721	[phone]	Weekdays 8 a.m.–8 p.m. Weekends 9 a.m.–5 p.m.
Southcoast Health Fairhaven	208 Mill Road Fairhaven, MA 02719	[phone]	Weekdays 8 a.m.–8 p.m. Weekends 9 a.m.–5 p.m.
Southcoast Health Dartmouth	435 State Road, Route 6 Dartmouth, MA 02747	[phone]	Weekdays 8 a.m.–8 p.m. Weekends 9 a.m.–5 p.m.

Find a new practice

Practices accepting Compass Medical patients:

• Atrius Health: to become an Atrius Health member, please visit Welcome Compass Medical Patients | AtriusHealth.org
• Steward Health Care: to transfer your care to a Steward Health Care location, visit StewardMedicalGroup.org/compass or call [phone]
• Signature Healthcare: new patients can request an appointment online or call [phone]. To search for a Signature Healthcare primary care provider or specialist, visit signature-healthcare.org/find-a-doctor or download a list of providers & locations.
• Southcoast Health: to seek care at Southcoast Health, call the designated Compass Medical patient line at [phone] or visit southcoast.org
• Village Medical: new patients can request an appointment online or call the new patient line [phone]. Village Medical offers same-day appointments for new patients to establish primary care. Check out locations at villagemedical.com/Massachusetts.

For members in a MassHealth managed care plan:

• You will be receiving additional information from your plan about accessing care until you are assigned a new PCP. If you would like to select a new primary care provider please call your plan directly. The contact information for plans can be found at: Contacting health plans (MassHealthChoices.com).
• If you would like to select a new plan please visit MassHealthChoices.com or call MassHealth at [phone] (TTY: 711)

Atrius Health  Steward Health Care  Signature Healthcare  Southcoast Health  MassHealth Choices 

Notices to providers and pharmacies

For all providers:

• Notice to providers regarding obligation to patients (PDF) | (DOCX)
• All Provider Bulletin 367: Coverage and Reimbursement Policy Updates for Services Related to COVID-19 after the Expiration of the Federal Public Health Emergency

For nurse practitioners:

• Message to All Massachusetts Nurse Practitioners Re: Compass Medical (PDF) | (DOCX)

For pharmacists:

• Notice to pharmacies allowing for 30 day supply of medication (PDF) | (DOCX)
• To assist patients of Compass Medical, P.C. that do not have remaining refills on their prescriptions, pharmacists may provide up to a 30-day supply of Schedule VI medications that do not require reporting to the PMP (i.e., federally controlled substances and gabapentin cannot be provided) to allow for patients to make alternate care arrangements.

For physician assistants: 

• Message to All Massachusetts Physician Assistants Re: Compass Medical (PDF) | (DOCX)

Complaints

For patients and all:

• You can file a complaint with Patient Care Ombudsman (PCO) for Compass Medical, P.C.  

For employees: 

• If you are or were an employee of Compass Medical and you believe you are owed wages, please file a complaint with our Fair Labor Division at: mass.gov/ago/fld.  
• For information on unemployment assistance, please visit the Department of Unemployment Assistance website at: mass.gov/dua.

File a workplace complaint  Find information on unemployment assistance