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Court Contact Info & Overview of COVID-19 Response

How to contact the courts by phone and email and an overview of actions Massachusetts state courts have taken in response to the COVID-19 (coronavirus) pandemic.

Table of Contents

Court Operations During the Pandemic

Massachusetts state courts are adapting to continue to conduct business during the COVID-19 (coronavirus) pandemic.

Courts are still handling emergency matters, but are doing so “virtually,” that is, by telephone, videoconference, email, the electronic filing system, and other electronic means. Trial Court departments will also be providing guidance to the public regarding categories of non-emergency matters that they will attempt to address virtually, where it is practicable to do so.

Courthouses are closed to the public, except for emergency matters that cannot be resolved virtually.

Contact & Other Court-Specific Information

Each court has issued orders and answers to frequently asked questions (FAQs) identifying the matters they are handling, how they are conducting business, and how you can contact them for help during the pandemic.

Trial Court Departments: For help, contact the clerk’s, register’s, or recorder’s office for the trial court you are interested in. You can look up the courthouse that serves your town or county on the Courthouse Locator page. Telephone numbers and email addresses are at the top of every courthouse page. You can also call the Trial Court Help Line at 1-833-91COURT. Click here to find a list of clerks' offices email addresses.

Follow these links to find the COVID-19 orders and FAQs for each: 

Massachusetts Probation Service: Probation Officers will contact directly all pretrial defendants and sentenced probationers on their caseloads and provide individual direct contact numbers for calls and texts. Click here to find COVID-19 postings by MPS.  

Appeals Court: For emergency matters requiring immediate attention, send an email to MACClerkEmergency@jud.state.ma.us or leave a detailed message at 617-723-1527. Any filings, emergency or routine, may be submitted at eFileMA.com.

Click here to find 
COVID-19 orders and FAQs for the Appeals Court

Supreme Judicial Court: For help with matters before the full court, contact the Clerk’s Office for the Commonwealth at sjccommclerk@sjc.state.ma.us or call 617-557-1020.

For matters in the single justice session, contact the Clerk’s Office for the County of Suffolk at sjccountyclerk@jud.state.ma.us or call 617-557-1100.

For emergency matters requiring immediate attention, call the Clerks’ COVID-19 temporary emergency line at 857-275-8036. 

Click here to find the COVID-19 orders and FAQs for the Supreme Judicial Court.

Trials postponed

All jury trials, both civil and criminal, are postponed until at least July 1, 2020. 

All non-jury trials, both civil and criminal, are postponed until at least June 1, 2020, except for  non-jury trials that can be conducted virtually by agreement of the parties and the court. Supreme Judicial Court updated order regarding court operations under the exigent circumstances created by the COVID-19 (coronavirus) pandemic

Expiration dates and deadlines extended

  • If a restraining order, injunction, or similar order was issued before March 17, 2020, after a hearing where the defendant appeared and had a chance to be heard, or failed to appear, that order remains in effect until the matter is rescheduled and heard, unless otherwise ordered by the court.
  • All statutes of limitations are tolled from March 17, 2020 through May 31, 2020.
  • All deadlines in statutes or court rules, standing orders, tracking orders, or guidelines that expired or will expire between March 16, 2020 and June 1, 2020, are tolled until June 1, 2020, unless otherwise ordered by the applicable court. The same is true for all deadlines established by a court in a particular case on or before March 16, 2020, that expired or will expire between March 16, 2020 and June 1, 2020. For instructions on calculating the new deadline, see paragraph 12 of the following order: Supreme Judicial Court updated order regarding court operations under the exigent circumstances created by the COVID-19 (coronavirus) pandemic. Probation termination dates are not tolled by these provisions.

Electronic signatures and service of documents; video depositions

 

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