Just and Fair
The Massachusetts Trial Court Officer Academy is designed to instill a “spirit of public service” and a “just and fair” method of dealing with the public and custodies in Student Court Officers. Student Court Officers will understand that they are training to become public servants responsible for addressing the concerns of the public in a professional manner, and to provide care and custody of custodies in a just and fair approach.
Understanding
Student Court Officers will exhibit the ability to understand the concerns of the public and custodies when dealing with them in their day-to-day interactions. Student Court Officers will work with the public and custodies without judgment or opinion. Training will emphasize and reinforce always treating everyone with respect and dignity.
Safety
Training will reinforce the importance of attention to detail. The necessity for self-control and incident specific demeanor will be an integral part of all instruction and all interactions throughout the Academy.
Trust
Student Court Officers will understand they are entrusted with great responsibility. They are responsible for the safety of others. Student Court Officers are never to take advantage of their position. They work to earn the trust and respect of those they work with, for and provide a service to, in the Commonwealth of Massachusetts.
Integrity
Student Court Officers will conduct themselves in a manner that exhibits “excellence in character” and adherence to a strict ethical code. Student Court Officers will conduct themselves in a polite, courteous, and professional manner at all times.
Competency
Student Court Officers will have the physical, mental, and educational capability to be prepared to manage any situation that may arise.
Equality
Student Court Officers will model and reinforce an attitude that fosters uniformity, impartiality, and equality.
Contact for Court Officer Academy Student Court Officer Manual: Fundamental Training Values
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| Date published: | January 2, 2023 |
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