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COVID-19 Community Impact Survey

The survey was done to better understand the many layered impacts of the pandemic. Please see below for a summary of key findings and other supporting materials.

Table of Contents

Image text: How has COVID-19 impacted you?


The COVID Community Impact Survey (CCIS) was conducted to better understand the most pressing health needs facing the Commonwealth due to the pandemic, including the social and economic consequences. Data is available on topics ranging from experiences with COVID-19 to basic needs, access to healthcare, pandemic-related changes in employment, impacts on mental health, substance use, discrimination, intimate partner violence, and more.  Findings are also broken down by disability, race, sexual orientation, gender identity, geography, income, education, age, industry/occupation, and many other populations. We hope that a deeper understanding of which populations are most impacted will help to inform and prioritize resource deployment and policy actions for both the state and our partners.

For frequently asked questions and highlighted findings please download the COVID-19 Community Impact Survey Q& A, updated January 12, 2022

Thank you to all the Massachusetts residents who completed our survey, we had more than 33,000 responses and have now analyzed the findings to share!


The COVID-19 Community Impact Survey (CCIS) findings were initially released at the February 17, 2021 meeting of the Public Health Council, new findings are updated every month, with the most recent update on Caregivers, on January 12, 2022.

Download the findings, updated January 12: 

Topic specific chapter reports and webinars

Each chapter of the CCIS Full Report above is also available as a standalone report with an associated pre-recorded webinar. Content is updated monthly.  Please make sure to watch the CCIS Introduction webinar before any other topic to understand how the CCIS was conducted and how to interpret and act upon the results.  Make sure to check back for more content as it is added each month!

CCIS Introduction

An introduction to how and why we conducted the CCIS, guidance on how to read the findings with a racial justice lens​, and how to turn the data into action.

Available data tables and how to access them

Access to healthcare

Disability spotlight

Discrimination and race


Housing security

Intimate partner violence

Mental health

Parents and families

Risk mitigation (masks, social distancing, etc.) and access to COVID testing

Social determinants of health (access to food, medicine, housing, technology, and other social determinants as well as the ability to pay for these basic expenses)

Sexual orientation and gender identity

Substance use

Rural communities 



Young Parents


Why did DPH conduct this survey?

The pandemic is both exacerbating pre-existing public health concerns and creating new health crises to address. Even people who have not become sick with COVID-19 are managing stress, uncertainty, and isolation during this challenging time. DPH and its partners hope to use these data to prioritize resources and inform policy actions to help address these impacts.

How did DPH conduct this survey?

The COVID Community Impact Survey (CCIS) was an online anonymous survey conducted in the fall of 2020 to assess emerging health needs influenced by the pandemic and which populations were most impacted by them.  The survey was offered to both youth and adults across the commonwealth by computer, phone or tablet, and was available in English, Spanish, Portuguese, Traditional Chinese, Simplified Chinese, Haitian Creole, and Vietnamese.  

To ensure that the experiences of Massachusetts residents were accurately reflected in the findings, community partners provided input at every step of the process from drafting survey items and recruitment, to focus groups, data analysis, and interpretation. Recruitment in particular, was conducted in partnership with a network of priority population community based organizations, and leveraged a snowballing approach to ensure that adequate sample size was reached among key populations (by disability, race, sexual orientation, gender identity, geography, income, education, age, industry/occupation etc.). 

The results were overwhelmingly successful with priority population samples reaching ten times as many indigenous and LGBTQ respondents as past annual surveys, over five times as many in the non-english speaking, Hispanic, and Asian respondents, and more than twice the number of respondents other populations including the deaf/hard of hearing and black communities.

This unprecedented number of responses have enabled us to provide granular population and geography specific findings to inform pandemic response efforts across the commonwealth.  Results were weighted for generalizability. 

Topics included on the survey included experiences with COVID-19 infection, access to basic needs (food, medicine, cleaning products, housing, technology, etc.), access to testing, access to healthcare, pandemic-related changes in employment, impacts on mental health, substance use, discrimination, intimate partner violence, and more.

How do I get more CCIS data support?

Do you need more support in understanding how the pandemic is impacting specific populations and localities across the commonwealth? Do you want help identifying how to act on these data and get help to those who need it most?

The MA Department of Public Health is partnering with three regional technical assistance (TA) providers to help municipalities, community-based organizations, and other community partners in accessing, analyzing, interpreting, and contextualizing critical health equity data from the COVID Community Impact Survey to inform their vaccine efforts, pandemic response, and recovery planning.  The goal of this effort is to provide data on specific geographies, populations, and topics to help us better understand where to most equitably and impactfully provide pandemic assistance and resources across the commonwealth.  To this end, TA providers are currently available to:

  • Share existing findings from the CCIS.
  • Fulfill select customized data requests using the CCIS data, which may include regional/local estimates, population specific health equity analyses, and other analyses not already released on the CCIS website.
  • Help contextualize and interpret the CCIS data at local and regional levels.
  • Support community partners as they use the data to make recommendations and take actions.
  • Provide information and answer questions about the CCIS, including methodology of the survey, the sample of respondents, and data limitations.

For more information please contact the regional TA provider for your county:

For more information please contact the regional TA provider for your county:

Western Massachusetts - Berkshire, Franklin, Hampshire, and Hampden Counties

Central Massachusetts- Worcester and Middlesex (outside the greater Boston area) Counties

Eastern Massachusetts –Suffolk, Essex, Norfolk, Bristol, Plymouth, Barnstable, Dukes, Nantucket, and Middlesex (within the greater Boston area) Counties.