Who has an obligation to comply?
- Manufacturers
- Distributors
- Retailers, online and in-person
- Installers
What products are covered?
Details about what products are covered are available at our Compliance Page for Sellers and Installers.
What is considered a violation?
Manufacturers must: |
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Manufacturers may not: |
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Distributors may not: |
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Distributors may: |
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Retailers may not: |
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Online retailers may not: |
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Installers may not: |
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What should I do if I think I noticed a violation?
If you observe a business with an obligation to comply with 225 CMR 9.00 committing a potential violation, fill out an Appliance Standards Potential Violation report.
Please attempt to document the potential violation as thoroughly as possible. Helpful documentation may include:
- Photos
- Copies of sales material
- Copies of invoices
- Screenshots
- Dates, times, and locations observed
Date published: | December 23, 2022 |
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