FAQs: massage therapy

Find answers to your frequently asked questions about the massage therapy board.

Information for online transactions

  1. Applications, renewals, and reinstatements must be submitted online through the eLIPSE platform
  2. For instructions on managing your licenses and permits, view the DOL eLIPSE How-to-Guides
  3. Record identification code format:  Select the format for your license type as follows: 
Example:   1234-MT-MT 
Individual licenses:        your numeric license number-MT-MT
Solo establishments licenses:       your numeric license number-MT-MF
Multi-establishments licenses:your numeric license number-MT-MM 

Renewal of individual or establishment license

Current or lapsed less than one year 

Applications, renewals, and reinstatements must be submitted online through the eLIPSE platform

Lapsed for more than FIVE years 

Email massagetherapy@mass.gov with your license number for more information.  

Address changes

Individual licenses – Complete the address change online during the renewal process 

Establishment licenses – This license is tied to the BUSINESS LOCATION.  You must apply for a new establishment license online  

Contact

Fax

617-701-8652

Address

One Federal Street, Suite 600, Boston, MA 02110-2012

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