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Get help with federal changes affecting MassHealth members

MassHealth is committed to supporting our members and ensuring eligible members stay covered. Find organizations and locations below to help answer your questions.

Health Care For All and Community-Based Organizations

MassHealth is proud to continue and expand our partnership with Health Care For All and nearly 50 community-based organizations throughout the Commonwealth. These organizations are trained by Health Care For All and the state to conduct member outreach, education, and enrollment assistance. As local partners, they are able to provide ongoing, trusted support for members in their communities.  

Find a community-based organization near you:  

Community-Based OrganizationAddress
ACEDONE89 South Street, Suite 203, Boston, MA 02111 
Action for Boston Community Development, Inc. 178 Tremont Street, Boston, MA 02111 
Agencia ALPHA 62 Northampton Street, Boston MA 02118 
Authentic Caribbean Foundation 25 Dorchester Ave Suite #52010, Boston, MA 02205 
Berkshire Area Health Education Center, Inc (AHEC) 397 Main St., Dalton, MA 01226 
Brazilian Women's Group 697 Cambridge St Suite 106, Brighton, MA 02135 
Brazilian Workers Center Inc. 14 Harvard Ave, #2, Allston, MA 02134 
Brockton Workers Alliance  826 Belmont St. Brockton MA 02301 
Cambodian Mutual Assistance Association of Greater Lowell, Inc. 465 School Street Lowell, MA 01851 
Cape Verdean Association of Brockton, Inc 575 North Montello Street, Brockton, MA 02301 
Central Massachusetts Housing Alliance 18 Chestnut St, Suite 100, Worcester, MA 01608 
Centro de Apoyo Familiar 15 Union Street Suite 205 Lawrence, MA 01840 
Chinese Progressive Association 28 Ash St, Boston, MA 02111 
Community Action Agency of Somerville 66-70 Union Square, Suite 104, Somerville, MA 02143 
Community Action, Inc. 3 Washington Square, Haverhill, MA 01830 
Community Health Awareness Network Grow Equity 51 Gage Street, Worcester, MA 01605 
Disability Policy Consortium/My Ombudsman 25 Kingston St 4th fl, Boston, MA 02111 
Emmaus, Inc 127 How Street, Haverhill, MA 01830 
Latinos Unidos en Massachusetts 198 Ferry St. Everett MA 02149 
Everett Haitian Community Center  427 Suite A Broadway Everett, MA 02149 
Greater Framingham Community Church 44 Franklin Street, Framingham, MA 01702 
Greater Lowell Health Alliance (O&E only) 55 Technology Drive, Lowell MA 01851 
Haitian Community Partners Foundation, Inc 71 Legion Parkway, Suite #22, Brockton, MA 02301 
Highlands Coalition Inc 112 Exchange Street, 2nd Floor, Lynn, MA 01901  
Housing Families Inc. 919 Eastern Avenue, Malden, MA 02148 
Immigrant Family Services Institute, Inc. 1626 Blue Hill Avenue, Mattapan, MA 02126 
Immigrants' Assistance Center 58 Crapo Street  New Bedford, MA 02740 
La Alianza Hispana 1000 Mass Ave., # 101  Boston, MA 02118 
La Colaborativa 63 Sixth St., Chelsea, MA 02150 
Latinx Community Center For Empowerment, Inc.  97 Central St. Suite 300, Lowell MA 01852 
Massachusetts Senior Action Council 108 Myrtle St, Suite 112, Quincy, MA 02171 
MOCHA (Men of Color Health Awareness) 275 Chestnut St., Sprinfield, MA 01104 
NewVue Communities, Inc.  470 Main St, Fitchburg, MA 01420 
Next Leadership Development 120 Brookside Avenue, Boston, MA 02136 
Olive in July Inc.  599 Canal St. Floor 6E Suite 15 Lawrence MA 01840 
Quincy Asian Resources, Inc (QARI)  275 Hancock St, Ste 205, Quincy, MA 02171  
Refuge and Relief Mission, Inc. One Centre Street 
Suite 900, Lower Level 
Brockton, MA 02301  
Revitalize Community Development Corporation (CDC) 240 Cadwell Drive, Springfield, MA. 01104 
South Coastal Counties Legal Services 99 S. Main Street, Suite 200, Fall River, MA 02722  
Southeast Asian Coalition of Central Massachusetts, Inc. 50 Portland St suite 521, Worcester, MA 01608 
St. Francis House 39 Boylston St., Boston MA 02116 
Tri-Valley, Inc. 10 Mill Street Dudley, MA 01571 
True Alliance Center, Inc 1550 Blue Hill Ave, Mattapan, MA 02126 
United Way of the Franklin & Hampshire Region 71 King Street, Northampton, MA 01060 
Women Encouraging Empowerment, Inc. (WEE) 50 Walnut Ave Revere MA 02151 
Worcester Community Action Council (WCAC) 18 Chestnut St., Suite 500 Worcester, MA 01608 

Local Enrollment Assisters – Certified Application Counselors  

MassHealth enrollment assisters are called certified application counselors (CACs) and are trained individuals working at organizations in your community. They can help you apply for coverage, answer your questions about your eligibility, renewal and other requirements. Help from an enrollment assister is free for everyone. Services are available in-person, over the phone, or online.  

Find an enrollment assister near you

MassHealth Enrollment Centers and Customer Service Center  

MassHealth has seven enrollment centers across Massachusetts that are open for walk-ins. You can also schedule a virtual appointment with a MassHealth enrollment center representative.  

Additionally, our customer service center offers help over the phone Monday through Friday 8am-5pm at (800) 841-2900, TDD/TTY: 711. Interpreter services are available.  

MassHealth Enrollment CenterAddress
Charlestown 

529 Main Street, Charlestown, MA 02129 

Note: An after-hours drop box is available to submit your application in person. 

Chelsea

45 Spruce Street, Chelsea, MA 02150 

Note: This office has limited parking space.  
It is accessible from MBTA bus lines 112 and 114.   

Springfield 243 Cottage Street, Springfield, MA 01104 
Taunton 21 Spring Street, Suite 4, Taunton, MA 02780 
Tewksbury 

367 East Street, Tewksbury, MA 01876 

Note: An after-hours drop box is available to submit your application in person. 

Quincy (new location)* 1 Enterprise Drive, 3rd Floor, Quincy, MA 02171 
Worcester 50 SW Cutoff, Suite 1A, Worcester, MA 01604 

Communicating with MassHealth  

Still need help contacting MassHealth? MassHealth offers phone and in person support, web tools, and other ways to communicate and access information. Learn more about your options.

Date published: August 11, 2026

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