Health care transportation

If you, your family member, or your consumers need to get to local or long distance medical appointments in Massachusetts, some transportation service options may be available.

MassHealth PT-1 transportation

MassHealth consumers may be eligible for transportation to their medical appointments.

• Get a ride to MassHealth medical appointments
• Transportation for MassHealth members
• For MassHealth medical providers - request transportation for a MassHealth member
• For transportation companies - how to provide rides through the Human Service Transportation brokerage

Additional Resources

MassHealth Transportation Info Sheet and Know Before You Go - PDF

MassHealth Transportation Info Sheet and Know Before You Go - Word version

MassHealth Transportation Consumer Brochure - PDF

MassHealth Transportation Consumer Brochure - Word version

Other transportation options

• Ride Match is an online, searchable database for finding medical and other rides in Massachusetts.
• Public transit from your local transit authority: A public bus may go to the hospital or near your doctor’s office. If you are not comfortable in riding the bus, look for a travel instruction program to help you learn to use the public transit system independently and safely.
• Councils on Aging (COAs) often provide transportation services to seniors and people with disabilities. Contact your local COA to learn what options may be available in your town.
• Veterans' transportation services can help veterans get to medical appointments in the VA system or other medical networks.
• Volunteer driver programs may be able to help you find a volunteer in your community who can drive you to some of your appointments.
• Other transportation services may help you get to your appointments.

Long-distance medical shuttles

Long-distance medical shuttles operated by Regional Transit Authorities are available in some areas for transportation into medical facilities in Boston or other areas. Before you schedule your appointment, check what days and times the shuttle runs. When you call the doctor, request an appointment at a time when the shuttle is operating. Many shuttles require advance registration. Some services are on hold due to the pandemic, so please check with each service for the latest updates.

Service	Origin	Destination
Boston & Peabody Medi-Ride	Merrimack Valley	Boston hospitals & Peabody Lahey Clinic
Road Runner	Greater Lowell	Bedford VA (service to Boston hospitals currently suspended)
Boston Shuttle	Greater Fitchburg	Boston hospitals, Bedford VA, Emerson Hospital
Worcester Shuttle	Greater Fitchburg	Worcester hospitals
Boston Hospital Shuttle	Greater Framingham	Boston hospitals
Dial-a-Bat Boston service	Brockton	Boston hospitals
Boston Hospital Bus service currently suspended	Duxbury, Hanover, Marshfield, Kingston, Pembroke, North Plymouth, and Scituate	Boston hospitals & South Shore hospitals
Miles for Health	Franklin, Foxboro, Norfolk, and Wrentham	Boston hospitals
Med Wheels	Greater Attleboro & Taunton area	Massachusetts & Rhode Island
Boston Hospital Shuttle	New Bedford & Fall River	Boston hospitals
Boston Hospital Transportation	Cape Cod	Boston hospitals
Medivan	Martha’s Vineyard	Boston hospitals