Ignition Interlock Device (IID) Service Provider Program

Service Provider Program is a program in which IID vendors can electronically exchange information with the RMV, as well as, notifying the RMV of their clients and client contact information.

Table of Contents

Overview

The Registry of Motor Vehicles (RMV) allows approved Service Providers access to the eServices portal for the Ignition Interlock Device (IID) program.  The eServices portal allows vendor to view invoices.  The Community Portal will allow vendors to add/remove their vendors, so the RMV has an accurate accounting of all the approved businesses for each Service Provider.  

For information on this program, review the IID Program page.  

Who can participate in the Ignition Interlock Device (IID) Service Provider Program Program?

Businesses that have been approved for the IID Program.  

Is there a fee to participate in the program?

There is no fee to participate in the  Program.   

How do I access the Program?

You will access the program via the RMV's eServices web-based Portal. You must designate at least one eService Administrator for your IID account. The eService Administrator will maintain access for your End Users.

To log in to the eServices Portal, click here. 

What documentation is required to participate in the Program?

Documents are retrieved, stored, and sent to the RMV via the RMV’s Community Portal.  You will need to sign up for access.  

  1. Register for access to the RMV's Community Portal as a New Business Partner.  
    • If you are an existing business partner log into the Community Portal. If you do not know your log In information, send an email to RMVBusinessPartners@dot.state.ma.us and request a Community Portal log in. Skip to step 3.  
  2. Once your registration is approved, you will receive an email with your Community Portal log in credentials. This may take up to 5-7 business days. 
  3. Log into the RMV's Community Portal to complete the process of becoming an RMV Business Partner for the program(s) you have selected.   

Documents

The following documents are required to be completed in the RMV's Community Portal: 

eServices Administrator Access form for Invoice and Vehicles Only

  • This form is used to identify who your eServices Administrator(s) will be for the program and reactive the user if needed. This form is not needed to create all your end users, only the eServices Administrator. 

If you would like to review the document, view the Sample: eServices Administrator Access Form

Is there training required to participate in this program?

Yes, visit the ATLAS Training Page

Resources

Community Portal - New Registration   

The RMV's Community Portal will have additional help material.    

Contact Information

For questions regarding the IID Program, email: IIDRegistration@dot.state.ma.us.  

For issues logging in and/or password trouble, email RMVBusinessPartners@dot.state.ma.us 

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