Information disclosure label

1. Overview

Competitive suppliers must disclose the following information to customers:

1. Regional average fuel characteristics
2. Certain applicable emission rates
3. Regional average labor characteristics.

Competitive suppliers must provide the disclosure label to their customers on a quarterly basis.  220 CMR 11.06.  The Department created a sample disclosure label front and back in D.P.U. 96-100.  

This page is designed to assist competitive suppliers with preparing their information disclosure label, but does not include all requirements of the regulation.  Competitive suppliers should use the data on this webpage for power sources, air emissions, and labor characteristics.

2. Distributing the disclosure label

Competitive suppliers (suppliers) must provide the disclosure label to their customers on a quarterly basis.  Suppliers should send the disclosure label to their customer in the same way that they communicate other information to the customer (see D.P.U. 19-07-A at 62, referring to Automatic Renewal Notifications).  If the supplier communicates electronically, the supplier may post the disclosure label publicly on the supplier’s website.  However, the supplier would need to send the customer quarterly electronic notifications with a direct link to the disclosure label.

3. Competitive supplier power sources

A competitive supplier’s power source portfolio is composed of two types of resources: 

1. known resources, which are associated with the certificates that the supplier purchases through NEPOOL GIS to comply with the state’s clean energy requirements and, where applicable, to support the supplier’s voluntary renewable energy products; and
2. system power resources, which is based on the residual certificates that NEPOOL GIS assigns to the supplier. 

For each power source listed on the information disclosure label, a supplier should calculate the percentage included in its resource portfolio as the weighted average of known power resources and system power resources.  The table below specifies the percentages that suppliers should use for system power resources. 

Power Source	2021 Percentage
Biomass	1.5%
Coal	0.7%
Hydro	3.1%
Imported power	22.6%
Municipal trash	3.1%
Natural gas	61.9%
Nuclear	6.9%
Oil	0.3%
Other	0.0%
Solar photovoltaic	0.0%
Wind	0.0%
Total	100%

Source:

ISO-NE daily generation by fuel type report

ISO-NE net energy and peak load report

NEPOOL-GIS public reports

4. Air emissions

Air emissions for 2021 in pounds per megawatt hour.  

Emission rate category	CO 2	NO x	SO2
New England (1)	539.37	0.327	0.094
Imports (2)	183	0.26	0.23
New unit (3)	895	0.06	0.01

Source:

(1) EPA's Egrid data

(2) DPU based on multiple regional data sources

(3) Massachusetts Department of Environmental Protection Table 7 of the Footprint Major Comprehensive Air Quality Plan Approval

5. Pricing

The information disclosure label must include pricing information conforming to the requirements found in 220 CMR 11.06(2)(b).

6. Customer service information

The information disclosure label must include a toll-free number for customer service and complaints. 220 CMR 11.06(2)(c).

7. Regional average generation resource labor characteristics

Generating workforce	Output (MWh)	%
With union labor	26,903,347	23%
Without union labor	91,885,653	77%
TOTAL	118,789,000	100%

Source:

NEPOOL-GIS 2021 GIS Certificate Statistics - Other Attributes Report and ISO New England Net Energy and Peak Load by Source report. These values are for January 1 through December 31, 2021. The labor characteristics percentage was calculated by dividing (1) the number of certificates identified as union labor on the NEPOOL-GIS report by (2) the sum of net energy load from the ISO-NE report. 

Last updated:	March 22, 2023