File an overpayment waiver with DUA

If you've been overpaid by DUA, you will receive notification of the overpayment and the reason for it. Overpayment means that DUA paid you more than your unemployment insurance (UI) benefits should be for a specific time period.

There are several reasons this could happen, including inaccurate reporting of your availability to work, part-time work payments you received in that time period, or other reasons. Your overpayment determination letter will explain the reasons for your overpayment.

You can file a request for an overpayment waiver at any time if you meet certain requirements:  

• The overpayment was not your fault; and
• Your income is less than your expenses; or
• You used the money for things that were not ordinary expenses, like paying off a debt; or
• You gave up other money (such as welfare payments) because you got unemployment benefits; or
• You receive certain income-eligible benefits such as TANF or similar benefits

When you file a waiver application, DUA does not review the reason for the overpayment. DUA only determines if you are required to repay the amount or not. If you believe the decision is wrong, you should appeal. The decision notification you receive will have information about the deadlines and how to file an appeal.

DUA cannot take action to collect an overpayment until the decision is final. You'll receive a notice that the overpayment is final before DUA takes action to collect the amount.